DSI WebApp

W38176 Invoiced

Customer/Point of Contact:

Office of Public Accountability
Clariza Mae Roque (671-475-0390 ext 211)

Scheduled Date/Time:

01/14/2021, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chris Rivera

Date Signed:

01/14/2021

Invoice Number:

029535

Work Requested

Troubleshoot server backup. Troubleshoot BJ's laptop.

Work Requested by: Clariza Mae Roque

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reconfigure server daily backup. DSI to check and ensure successful server backup tomorrow morning. Server has 1 failed 500GB SATA 7.2K HDD that needs to be replaced. DSI will provide a quote. Repair Teammate database path file on Micheles laptop. test login to teammate successfully. Check BJ's laptop and noted Windows 7 is installed. Advised Chris that Windows 10 update needs to be performed. separate service to be scheduled.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reconfigure server daily backup. DSI to check and ensure successful server backup tomorrow morning. Server has 1 failed 500GB SATA 7.2K HDD that needs to be replaced. DSI will provide a quote. Repair Teammate database path file on Micheles laptop. test login to teammate successfully. Check BJ's laptop and noted Windows 7 is installed. Advised Chris that Windows 10 update needs to be performed. separate service to be scheduled.	Kevin Hsueh	01/14/2021 09:34 am	01/14/2021 10:34 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/14/2021 09:13 am	Created workorder.	Kevin H.
01/14/2021 09:13 am	Assigned: Kevin Hsueh	Kevin H.
01/14/2021 09:13 am	Updated status to Scheduled	Kevin H.
01/14/2021 09:19 am	Check-in 01/14/2021 09:18 am	Kevin H.
01/14/2021 09:23 am	Arrived 01/14/2021 09:23 am	Kevin H.
01/14/2021 10:29 am	Customer Signature Posted	Kevin H.
01/14/2021 10:39 am	Updated status to Service Completed	Kevin H.
01/14/2021 10:39 am	Work Order Tasks Added	Kevin H.
01/14/2021 10:39 am	Check-out 01/14/2021 10:34 am	Kevin H.
01/14/2021 10:40 am	Service Completed	Kevin H.
01/14/2021 10:40 am	Updated status to Pending Approval	Kevin H.
01/18/2021 08:15 am	Approved.	Chu H.
01/18/2021 08:15 am	Updated status to Submitted for Invoicing	Chu H.
01/18/2021 09:28 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38176

Work Orders