DSI WebApp

W38182 Closed

Customer/Point of Contact:

Trinity Pacific Loss Adjusters & Surveyors
Keith Yoo (671-646-2078)

Scheduled Date/Time:

01/18/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3002: 3CX Hosted Services 2021

Rates:

DSI Hosted Services 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot transfer and call pick up issues.

Work Requested by: Keith Yoo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reconfigure SBC at Trinity Pacific. Reconfigure SBC settings on 4 IP Phones at Trinity Pacific. Perform test call transfer and call pick up with no issues after reconfiguration.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reconfigure SBC at Trinity Pacific. Reconfigure SBC settings on 4 IP Phones at Trinity Pacific. Perform test call transfer and call pick up with no issues after reconfiguration.	Kevin Hsueh	01/18/2021 10:00 am	01/18/2021 10:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/19/2021 04:27 pm	Updated status to Closed	Jessica L.
01/18/2021 05:34 pm	Updated status to Submitted for Invoicing	Chu H.
01/18/2021 05:34 pm	Approved.	Chu H.
01/18/2021 10:52 am	No Signature: 3CX Hosting	Kevin H.
01/18/2021 10:52 am	Updated status to Pending Approval	Kevin H.
01/18/2021 10:52 am	Service Completed	Kevin H.
01/18/2021 10:52 am	Check-out 01/18/2021 10:30 am	Kevin H.
01/18/2021 10:52 am	Work Order Tasks Added	Kevin H.
01/18/2021 10:52 am	Updated status to Service Completed	Kevin H.
01/18/2021 10:51 am	Arrived 01/18/2021 10:00 am	Kevin H.
01/18/2021 10:50 am	Check-in 01/18/2021 10:00 am	Kevin H.
01/18/2021 10:47 am	Updated status to Scheduled	Kevin H.
01/18/2021 10:47 am	Assigned: Kevin Hsueh	Kevin H.
01/18/2021 10:47 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38182

Work Orders