W38183   Closed

01/19/2021, 08:39 am   
Inhouse
Service Contract
GIA0.6009: Guam Insurance Adjusters - Service Contract (09/01/20 - 08/31/21)
Guam Insurance Adjusters - Service Contract (09/01/20 - 08/31/21) [TOTAL ANNUAL HOURS: 48]
0
1
Jessica Limo
Yes
Bridget Bagiac
01/19/2021

Work Requested

Laptop A - fan keeps making noise. if the fan needs to be replaced, she wants us to swap the fan with the one from Laptop B. Laptop B - Bridget bought 2 new Batteries (one from DSI) but they dont seem to be holding charge as it dies out quickly. She said if batteries are not good, she is ok to just use the power cord.
Work Requested by: Bridget Bagiac

Items Dropped Off 1

Item Serial Number Notes
1 Dell laptop, qty 2. One power cord, extra battery

Work Completed 1

Summary of Tasks

Remove defective fan from Laptop A. Replace with fan taken from Laptop B. DSI to provide quote for new fan to install on Laptop B. Reseat battery on Laptop B and confirmed battery charges and holds a charge.
Work Completed Technician Check-in Check-out Actual Hrs
1 Remove defective fan from Laptop A. Replace with fan taken from Laptop B. DSI to provide quote for new fan to install on Laptop B. Reseat battery on Laptop B and confirmed battery charges and holds a charge. Kevin Hsueh
01/19/2021 09:00 am 01/19/2021 12:00 pm 03:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
01/22/2021 10:19 am Updated status to Closed Jessica L.
01/22/2021 09:40 am Updated status to Submitted for Invoicing Chu H.
01/22/2021 09:40 am Approved. Chu H.
01/19/2021 02:20 pm Customer Signature Posted Kevin H.
01/19/2021 01:39 pm Signature for Later: Customer to pick up Kevin H.
01/19/2021 01:39 pm Updated status to Pending Approval Kevin H.
01/19/2021 01:39 pm Service Completed Kevin H.
01/19/2021 01:36 pm Check-out 01/19/2021 12:00 pm Kevin H.
01/19/2021 01:36 pm Work Order Tasks Added Kevin H.
01/19/2021 01:36 pm Updated status to Service Completed Kevin H.
01/19/2021 01:35 pm Check-in 01/19/2021 09:00 am Kevin H.
01/19/2021 08:49 am Work requested modified- Laptop A - fan keeps making noise. if the fan needs to be replaced, she wants us to swap the fan with the one from Laptop B. Laptop B - Bridget bought 2 new Batteries (one from DSI) but they dont seem to be holding charge as it dies out quickly. She said if batteries are not good, she is ok to just use the power cord. Jessica L.
01/19/2021 08:45 am Added customer equipment. Jessica L.
01/19/2021 08:45 am Updated status to Pending Schedule Jessica L.
01/19/2021 08:45 am Assigned: Kevin Hsueh Jessica L.
01/19/2021 08:45 am Created workorder. Jessica L.