DSI WebApp

W38204 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

01/28/2021, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa Santos Pinkney

Date Signed:

01/28/2021

Work Requested

Setup VPN access on Suretas workstation

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

setup VPN access for Suretas profile. Configure VPN connection on Suretas workstation. TTA to deliver workstation to Sureta for work from home use. Check Server daily backup and confirmed backup completed successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	setup VPN access for Suretas profile. Configure VPN connection on Suretas workstation. TTA to deliver workstation to Sureta for work from home use. Check Server daily backup and confirmed backup completed successfully.	Kevin Hsueh	01/28/2021 09:35 am	01/28/2021 10:13 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/28/2021 09:16 am	Created workorder.	Kevin H.
01/28/2021 09:16 am	Assigned: Kevin Hsueh	Kevin H.
01/28/2021 09:16 am	Updated status to Scheduled	Kevin H.
01/28/2021 09:35 am	Check-in 01/28/2021 09:35 am	Kevin H.
01/28/2021 09:35 am	Arrived 01/28/2021 09:35 am	Kevin H.
01/28/2021 10:06 am	Customer Signature Posted	Kevin H.
01/28/2021 10:14 am	Updated status to Service Completed	Kevin H.
01/28/2021 10:14 am	Work Order Tasks Added	Kevin H.
01/28/2021 10:14 am	Check-out 01/28/2021 10:13 am	Kevin H.
01/28/2021 10:15 am	Service Completed	Kevin H.
01/28/2021 10:15 am	Updated status to Pending Approval	Kevin H.
01/28/2021 04:17 pm	Approved.	Chu H.
01/28/2021 04:17 pm	Updated status to Submitted for Invoicing	Chu H.
01/28/2021 04:30 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38204

Work Orders