DSI WebApp

W38213 Closed

Customer/Point of Contact:

Office of Public Accountability
Christian Rivera

Scheduled Date/Time:

02/02/2021, 03:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

OPA0.6003: Office of Public Accountability - Service Agreement (08/23/2017 - 03/31/2021)

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Generate and send January 2021 Monthly Report.

Work Requested by: Christian Rivera

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Generate and send January 2021 Monthly Report to OPA Team. Noted that OPASRV Daily Backup failed due to insufficient C: Drive space. Clean up and delete temp files and old log files to free up 3.5GB of disk space. DSI to check on daily backup status.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Generate and send January 2021 Monthly Report to OPA Team. Noted that OPASRV Daily Backup failed due to insufficient C: Drive space. Clean up and delete temp files and old log files to free up 3.5GB of disk space. DSI to check on daily backup status.	Kevin Hsueh	02/02/2021 03:30 pm	02/02/2021 04:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
02/02/2021 04:35 pm	Created workorder.	Kevin H.
02/02/2021 04:35 pm	Assigned: Kevin Hsueh	Kevin H.
02/02/2021 04:35 pm	Updated status to Scheduled	Kevin H.
02/02/2021 04:36 pm	Check-in 02/02/2021 03:30 pm	Kevin H.
02/02/2021 04:37 pm	Updated status to Service Completed	Kevin H.
02/02/2021 04:37 pm	Work Order Tasks Added	Kevin H.
02/02/2021 04:37 pm	Check-out 02/02/2021 04:30 pm	Kevin H.
02/02/2021 04:38 pm	Service Completed	Kevin H.
02/02/2021 04:38 pm	Updated status to Pending Approval	Kevin H.
02/02/2021 04:38 pm	No Signature: Remote Support	Kevin H.
02/03/2021 07:49 pm	Approved.	Chu H.
02/03/2021 07:49 pm	Updated status to Submitted for Invoicing	Chu H.
02/04/2021 08:46 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38213

Work Orders