DSI WebApp

W38215 Invoiced

Customer/Point of Contact:

Erguiza, Millie
Millie Erguiza (671-475-9674)

Scheduled Date/Time:

02/03/2021, 03:30 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jessica Limo

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029584

Payment Type:

Others

Amount ($):

153.75

Payment Date:

February 05, 2021

Added By:

Kylene H.
February 05, 2021 01:50 pm

Work Requested

Data recovery on external drive

Work Requested by: Millie Erguiza

Items Dropped Off 1

	Item	Serial Number	Notes
1	External drive		With cord

Work Completed 2

Summary of Tasks

Export recovered files to HDD provided by customer.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Bad sectors on HDD platter. Was able to recover 8155 files (12.26GB). Waiting on customer to call back to provide another drive to copy recovered data to.	Chu Hsieh	02/04/2021 10:00 am	02/04/2021 11:00 am	01:00
2	Export recovered files to HDD provided by customer.	Chu Hsieh	02/05/2021 10:00 am	02/05/2021 10:49 am	00:49

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 22

Date/Time	Comment	Tech
02/03/2021 03:34 pm	Created workorder.	Jessica L.
02/03/2021 03:34 pm	Assigned: Chu Hsieh	Jessica L.
02/03/2021 03:34 pm	Updated status to Pending Schedule	Jessica L.
02/03/2021 03:34 pm	Added customer equipment.	Jessica L.
02/03/2021 04:17 pm	Updated Estimated Service Time (hrs) to	Jessica L.
02/03/2021 04:17 pm	Rates modified to Standard Service Rate 2021: $150.00	Jessica L.
02/03/2021 04:17 pm	Modified workorder.	Jessica L.
02/04/2021 11:17 am	Check-in 02/04/2021 10:00 am	Chu H.
02/04/2021 11:21 am	Updated status to In Progress	Chu H.
02/04/2021 11:21 am	Check-out 02/04/2021 11:00 am	Chu H.
02/05/2021 10:48 am	Check-in 02/05/2021 10:00 am	Chu H.
02/05/2021 10:49 am	Updated status to Service Completed	Chu H.
02/05/2021 10:49 am	Work Order Tasks Added	Chu H.
02/05/2021 10:49 am	Check-out 02/05/2021 10:49 am	Chu H.
02/05/2021 10:50 am	Service Completed	Chu H.
02/05/2021 10:50 am	Updated status to Pending Approval	Chu H.
02/05/2021 10:50 am	Signature for Later: customer will be picking up	Chu H.
02/05/2021 11:16 am	Approved.	Chu H.
02/05/2021 11:16 am	Updated status to Submitted for Invoicing	Chu H.
02/05/2021 01:50 pm	Accidentally charged her 1 hour instead of 2	Kylene H.
02/05/2021 01:50 pm	Payment Made. Type: Others \| Amount: $153.75 \| Payment Date: 02/05/2021	Kylene H.
02/08/2021 09:32 am	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received Millie erguiza 02/03/2021 03:34 pm
W38215

Work Orders