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W38228   Closed

02/09/2021, 03:52 pm   
Inhouse
Normal
MGC0.6012: Marianas Gas Corporation - Service Contract 2021
Marianas Gas Corporation - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]
0
0
Jason Soliva
Yes
Bing Mejia
02/12/2021

Work Requested

The laptop does not turn on. Customer needs files from laptop retrieved if system cannot turn back on.
Work Requested by: Bing Mejia

Items Dropped Off 1

Item Serial Number Notes
1 ASUS Laptop with power adapter

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Power adapter failed - no voltage. Bing will drop off a USB HDD to copy the data off the laptop's HDD. She will decide if to purchase a new laptop or to have us order a power adapter. No guarantee laptop is good or due to special power adapter connector needed. Update 02/11/21 - Bing will pickup laptop no further work needed. Chu Hsieh
02/10/2021 02:30 pm 02/10/2021 03:05 pm 00:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 21

Date/Time Comment Tech
02/09/2021 03:56 pm Created workorder. Jason S.
02/09/2021 03:56 pm Assigned: Kevin Hsueh Jason S.
02/09/2021 03:56 pm Updated status to Pending Schedule Jason S.
02/09/2021 03:56 pm Added customer equipment. Jason S.
02/09/2021 04:38 pm Updated Estimated Service Time (hrs) to Jason S.
02/09/2021 04:38 pm Assigned: Chu Hsieh Jason S.
02/09/2021 04:38 pm Unassigned: Kevin Hsueh Jason S.
02/09/2021 04:38 pm Modified workorder. Jason S.
02/10/2021 02:48 pm Check-in 02/10/2021 02:30 pm Chu H.
02/10/2021 03:06 pm Updated status to In Progress Chu H.
02/10/2021 03:06 pm Check-out 02/10/2021 03:05 pm Chu H.
02/11/2021 09:03 am Updated Estimated Service Time (hrs) to Chu H.
02/11/2021 09:03 am Updated status to Service Completed Chu H.
02/11/2021 09:03 am Modified workorder. Chu H.
02/11/2021 09:05 am Service Completed Chu H.
02/11/2021 09:05 am Updated status to Pending Approval Chu H.
02/11/2021 09:05 am Signature for Later: waiting customer pickup Chu H.
02/11/2021 09:05 am Approved. Chu H.
02/11/2021 09:05 am Updated status to Submitted for Invoicing Chu H.
02/12/2021 05:24 pm Customer Signature Posted Jason S.
02/17/2021 04:22 pm Updated status to Closed Jessica L.