DSI WebApp

W38270 Closed

Customer/Point of Contact:

Guam Urology
Vigilio Patero, Jr. (671-646-8765)

Scheduled Date/Time:

03/03/2021, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

UROL.4001: Guam Urology - Run Line from GSC Server Room to Office

Rates:

Guam Urology - Run Line from GSC Server Room to Office [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

4

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Configure Yealink W52P base to register using GSC local LAN.

Work Requested by: Vigilio Patero, Jr.

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Configure Yealink W52p cordless phone base to connect using newly ran network line. Confirmed handsets are registered with the proper extensions. Worked with Guam Urology staff to ensure call flow is correct and voicemail box can be accessed from the cordless IP Phones.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Configure Yealink W52p cordless phone base to connect using newly ran network line. Confirmed handsets are registered with the proper extensions. Worked with Guam Urology staff to ensure call flow is correct and voicemail box can be accessed from the cordless IP Phones.	Kevin Hsueh	03/03/2021 03:00 pm	03/03/2021 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/03/2021 04:59 pm	Created workorder.	Kevin H.
03/03/2021 04:59 pm	Assigned: Kevin Hsueh	Kevin H.
03/03/2021 04:59 pm	Updated status to Scheduled	Kevin H.
03/03/2021 05:00 pm	Check-in 03/03/2021 03:00 pm	Kevin H.
03/03/2021 05:02 pm	Updated status to Service Completed	Kevin H.
03/03/2021 05:02 pm	Work Order Tasks Added	Kevin H.
03/03/2021 05:02 pm	Check-out 03/03/2021 04:00 pm	Kevin H.
03/03/2021 05:03 pm	Service Completed	Kevin H.
03/03/2021 05:03 pm	Updated status to Pending Approval	Kevin H.
03/03/2021 05:03 pm	No Signature: Remote Support	Kevin H.
03/03/2021 05:05 pm	Approved.	Chu H.
03/03/2021 05:05 pm	Updated status to Submitted for Invoicing	Chu H.
03/03/2021 05:29 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38270

Work Orders