DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

03/04/2021, 12:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Restart TTA Server. Per Vanessa, access to network resources are slow.

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Restart TTA Server. Confirmed with Vanessa server is back up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Restart TTA Server. Confirmed with Vanessa server is back up.	Kevin Hsueh	03/04/2021 12:00 pm	03/04/2021 01:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
03/04/2021 11:43 am	Created workorder.	Kevin H.
03/04/2021 11:43 am	Assigned: Kevin Hsueh	Kevin H.
03/04/2021 11:43 am	Updated status to Scheduled	Kevin H.
03/04/2021 01:59 pm	Check-in 03/04/2021 12:00 pm	Kevin H.
03/04/2021 01:59 pm	Updated status to Service Completed	Kevin H.
03/04/2021 01:59 pm	Work Order Tasks Added	Kevin H.
03/04/2021 01:59 pm	Check-out 03/04/2021 01:00 pm	Kevin H.
03/04/2021 02:00 pm	Service Completed	Kevin H.
03/04/2021 02:00 pm	Updated status to Pending Approval	Kevin H.
03/04/2021 02:00 pm	No Signature: Remote Support	Kevin H.
03/09/2021 12:19 pm	Approved.	Chu H.
03/09/2021 12:19 pm	Updated status to Submitted for Invoicing	Chu H.
03/09/2021 03:37 pm	Updated status to Closed	Jessica L.

Filename
W38272