DSI WebApp

W38277 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

03/09/2021, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6007: Micronesian Divers Association - Service Contract 2021

Rates:

Micronesian Divers Association - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lee Webber

Date Signed:

03/09/2021

Work Requested

Troubleshoot Mr. Webber's workstation.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Mr. Webber workstation. HDD resource maxed at 100%. Dropbox is the cause. stop and disable dropbox and reboot workstation. workstation running normally. check Wes workstation and confirm HDD has failed per diagnostic test. DSI to provide quote for new SSD for Wes and Mr. Webber.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Mr. Webber workstation. HDD resource maxed at 100%. Dropbox is the cause. stop and disable dropbox and reboot workstation. workstation running normally. check Wes workstation and confirm HDD has failed per diagnostic test. DSI to provide quote for new SSD for Wes and Mr. Webber.	Kevin Hsueh	03/09/2021 01:31 pm	03/09/2021 02:46 pm	01:15

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/10/2021 10:06 am	Updated status to Closed	Jessica L.
03/09/2021 06:41 pm	Updated status to Submitted for Invoicing	Chu H.
03/09/2021 06:41 pm	Approved.	Chu H.
03/09/2021 02:48 pm	Updated status to Pending Approval	Kevin H.
03/09/2021 02:48 pm	Service Completed	Kevin H.
03/09/2021 02:47 pm	Check-out 03/09/2021 02:46 pm	Kevin H.
03/09/2021 02:47 pm	Work Order Tasks Added	Kevin H.
03/09/2021 02:47 pm	Updated status to Service Completed	Kevin H.
03/09/2021 02:42 pm	Customer Signature Posted	Kevin H.
03/09/2021 01:48 pm	Arrived 03/09/2021 01:48 pm	Kevin H.
03/09/2021 01:31 pm	Check-in 03/09/2021 01:31 pm	Kevin H.
03/09/2021 08:50 am	Updated status to Scheduled	Kevin H.
03/09/2021 08:50 am	Assigned: Kevin Hsueh	Kevin H.
03/09/2021 08:50 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38277

Work Orders