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W38288   Invoiced

03/11/2021, 03:30 pm   
Remote
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
No
029647

Work Requested

Remote Support: Upgrade 3CX to Version 16.
Work Requested by: Ronaldo De Lima

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Backup 3CX Version 15.5 SP6 system settings. Uninstall Version 15 and install 3CX Version 16. Upload and restore backup file. Perform test calls after upgrade to version 16 and confirmed 3CX Phone System is up and operational. Advised Ron De Lima of completion.
Work Completed Technician Check-in Check-out Actual Hrs
1 Backup 3CX Version 15.5 SP6 system settings. Uninstall Version 15 and install 3CX Version 16. Upload and restore backup file. Perform test calls after upgrade to version 16 and confirmed 3CX Phone System is up and operational. Advised Ron De Lima of completion. Kevin Hsueh
03/11/2021 03:30 pm 03/11/2021 04:30 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
03/11/2021 11:51 am Created workorder. Kevin H.
03/11/2021 11:51 am Assigned: Kevin Hsueh Kevin H.
03/11/2021 11:51 am Updated status to Scheduled Kevin H.
03/11/2021 02:18 pm Updated Estimated Service Time (hrs) to Kevin H.
03/11/2021 02:18 pm Rates modified to Standard Service 2021: $150.00 Kevin H.
03/11/2021 02:18 pm Modified workorder. Kevin H.
03/11/2021 03:35 pm Check-in 03/11/2021 03:30 pm Kevin H.
03/11/2021 04:36 pm Updated status to Service Completed Kevin H.
03/11/2021 04:36 pm Work Order Tasks Added Kevin H.
03/11/2021 04:36 pm Check-out 03/11/2021 04:30 pm Kevin H.
03/11/2021 04:37 pm Service Completed Kevin H.
03/11/2021 04:37 pm Updated status to Pending Approval Kevin H.
03/11/2021 04:37 pm No Signature: Remote Support: Ron De Lima Kevin H.
03/15/2021 02:28 pm Approved. Chu H.
03/15/2021 02:28 pm Updated status to Submitted for Invoicing Chu H.
03/16/2021 02:52 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W38288