DSI WebApp

W38556 Invoiced

Customer/Point of Contact:

Cruz Benefits
Joyce Aquiningoc

Scheduled Date/Time:

06/21/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029888

Work Requested

Troubleshoot 3CX. Troubleshoot Minix Player.

Work Requested by: Joyce Aquiningoc

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot 3CX server access. Noted 3CX server windows 10 was updated and update info screen stopping remote access. Clear update info screen and confirmed access is back up. Provision 3CX app on Joyces mobile phone. Troubleshooy Minix media player. noted PSU not plugged in. plug in PSU and confirmed Minix media player boots up and displays CBC digital signage.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot 3CX server access. Noted 3CX server windows 10 was updated and update info screen stopping remote access. Clear update info screen and confirmed access is back up. Provision 3CX app on Joyces mobile phone. Troubleshooy Minix media player. noted PSU not plugged in. plug in PSU and confirmed Minix media player boots up and displays CBC digital signage.	Kevin Hsueh	06/21/2021 01:45 pm	06/21/2021 02:35 pm	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/21/2021 11:18 am	Created workorder.	Kevin H.
06/21/2021 11:18 am	Assigned: Kevin Hsueh	Kevin H.
06/21/2021 11:18 am	Updated status to Scheduled	Kevin H.
06/21/2021 01:46 pm	Check-in 06/21/2021 01:45 pm	Kevin H.
06/21/2021 01:49 pm	Arrived 06/21/2021 01:49 pm	Kevin H.
06/21/2021 02:59 pm	Updated status to Service Completed	Kevin H.
06/21/2021 02:59 pm	Work Order Tasks Added	Kevin H.
06/21/2021 02:59 pm	Check-out 06/21/2021 02:35 pm	Kevin H.
06/21/2021 03:00 pm	Service Completed	Kevin H.
06/21/2021 03:00 pm	Updated status to Pending Approval	Kevin H.
06/21/2021 03:00 pm	No Signature: WebApp down when service was completed	Kevin H.
06/22/2021 08:50 am	Approved.	Chu H.
06/22/2021 08:50 am	Updated status to Submitted for Invoicing	Chu H.
06/22/2021 11:06 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38556

Work Orders