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W38578 Invoiced

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

06/29/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029917

Work Requested

3cx not working

Work Requested by: Michelle Bordallo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

3CXSRV pc is stuck in Windows Feature Update screen. Attempt to get to system restore point unsuccessful. Was able to recover backup. Configure a new PC for 3CX usage. Update Windows to latest version. Install Office 365 on Angel and update Windows to latest version.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	3CXSRV pc is stuck in Windows Feature Update screen. Attempt to get to system restore point unsuccessful. Was able to recover backup. Configure a new PC for 3CX usage. Update Windows to latest version. Install Office 365 on Angel and update Windows to latest version.	Chu Hsieh	06/28/2021 09:00 am	06/29/2021 01:00 pm	04:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/29/2021 09:41 am	Created workorder.	Chu H.
06/29/2021 09:41 am	Assigned: Chu Hsieh	Chu H.
06/29/2021 09:41 am	Updated status to Scheduled	Chu H.
06/29/2021 09:42 am	Check-in 06/28/2021 09:00 am	Chu H.
06/29/2021 09:42 am	Arrived 06/29/2021 09:00 am	Chu H.
06/29/2021 01:57 pm	Updated status to Service Completed	Chu H.
06/29/2021 01:57 pm	Work Order Tasks Added	Chu H.
06/29/2021 01:57 pm	Check-out 06/29/2021 01:00 pm	Chu H.
06/29/2021 02:08 pm	Service Completed	Chu H.
06/29/2021 02:08 pm	Updated status to Pending Approval	Chu H.
06/29/2021 02:08 pm	No Signature:	Chu H.
06/29/2021 02:11 pm	Approved.	Chu H.
06/29/2021 02:11 pm	Updated status to Submitted for Invoicing	Chu H.
06/29/2021 02:16 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38578

Work Orders