DSI WebApp

W38635 Invoiced

Customer/Point of Contact:

KHLG Associates
Melva Limo

Scheduled Date/Time:

07/22/2021, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

KHLG.6001: KHLG - Service Contract (10/01/19 - 09/30/20)

Rates:

KHLG - Service Contract (10/01/19 - 09/30/20) : $0.00 / hour

Remaining Hours:

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Melva Limo

Date Signed:

07/22/2021

Invoice Number:

029964

Work Requested

Troubleshoot Mel's IP Phone.

Work Requested by: Melva Limo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mel' IP Phone was not registering. factory reset IP Phone and re-provision. Confirmed IP Phone is registered. perform test inbound and outbound calls successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Mel' IP Phone was not registering. factory reset IP Phone and re-provision. Confirmed IP Phone is registered. perform test inbound and outbound calls successfully.	Kevin Hsueh	07/22/2021 09:35 am	07/22/2021 09:56 am	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/22/2021 09:22 am	Created workorder.	Kevin H.
07/22/2021 09:22 am	Assigned: Kevin Hsueh	Kevin H.
07/22/2021 09:22 am	Updated status to Scheduled	Kevin H.
07/22/2021 09:35 am	Check-in 07/22/2021 09:35 am	Kevin H.
07/22/2021 09:35 am	Arrived 07/22/2021 09:35 am	Kevin H.
07/22/2021 09:52 am	Customer Signature Posted	Kevin H.
07/22/2021 09:57 am	Updated status to Service Completed	Kevin H.
07/22/2021 09:57 am	Work Order Tasks Added	Kevin H.
07/22/2021 09:57 am	Check-out 07/22/2021 09:56 am	Kevin H.
07/22/2021 09:58 am	Service Completed	Kevin H.
07/22/2021 09:58 am	Updated status to Pending Approval	Kevin H.
07/26/2021 08:21 am	Approved.	Chu H.
07/26/2021 08:21 am	Updated status to Submitted for Invoicing	Chu H.
07/26/2021 04:29 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38635

Work Orders