DSI WebApp

W38680 Invoiced

Customer/Point of Contact:

St. Lucy's Eye Clinic
Teressa Leon Guerrero (671-647-5829)

Scheduled Date/Time:

08/10/2021, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

D'Jra Pocaigue

Date Signed:

08/10/2021

Invoice Number:

029992

Work Requested

Troubleshoot various issues.

Work Requested by: Teressa

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot network drive access. Remove workstation from domain and add back to domain. Network drives accessible. Troubleshoot workstation "lost server trust relationship" issue. Remove workstation from domain and add back to domain. Install signature pad driver and software on workstation in exam room 2.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot network drive access. Remove workstation from domain and add back to domain. Network drives accessible. Troubleshoot workstation "lost server trust relationship" issue. Remove workstation from domain and add back to domain. Install signature pad driver and software on workstation in exam room 2.	Kevin Hsueh	08/10/2021 01:53 pm	08/10/2021 02:53 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/10/2021 01:42 pm	Created workorder.	Kevin H.
08/10/2021 01:42 pm	Assigned: Kevin Hsueh	Kevin H.
08/10/2021 01:42 pm	Updated status to Scheduled	Kevin H.
08/10/2021 01:54 pm	Check-in 08/10/2021 01:53 pm	Kevin H.
08/10/2021 01:54 pm	Arrived 08/10/2021 01:54 pm	Kevin H.
08/10/2021 02:53 pm	Customer Signature Posted	Kevin H.
08/10/2021 02:58 pm	Updated status to Service Completed	Kevin H.
08/10/2021 02:58 pm	Work Order Tasks Added	Kevin H.
08/10/2021 02:58 pm	Check-out 08/10/2021 02:57 pm	Kevin H.
08/10/2021 03:00 pm	Service Completed	Kevin H.
08/10/2021 03:00 pm	Updated status to Pending Approval	Kevin H.
08/12/2021 12:24 pm	Approved.	Chu H.
08/12/2021 12:24 pm	Updated status to Submitted for Invoicing	Chu H.
08/12/2021 03:06 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38680

Work Orders