DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Allan Morrison (+61 438 782 385)

Scheduled Date/Time:

08/18/2021, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6011: Morrico Equipment - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Check SentinelOne reporting infection and cancel Malwarebytes

Work Requested by: Allan Morrison

	Item	Serial Number	Notes

Mitigate the infection on SentinelOne on Allan's laptop. Help Allan delete Malwarebyte accounts.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mitigate the infection on SentinelOne on Allan's laptop. Help Allan delete Malwarebyte accounts.	Chu Hsieh	08/18/2021 04:00 pm	08/18/2021 05:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/18/2021 05:57 pm	Created workorder.	Chu H.
08/18/2021 05:57 pm	Assigned: Chu Hsieh	Chu H.
08/18/2021 05:57 pm	Updated status to Scheduled	Chu H.
08/18/2021 06:01 pm	Check-in 08/18/2021 04:00 pm	Chu H.
08/18/2021 06:02 pm	Updated status to Service Completed	Chu H.
08/18/2021 06:02 pm	Work Order Tasks Added	Chu H.
08/18/2021 06:02 pm	Check-out 08/18/2021 06:01 pm	Chu H.
08/18/2021 06:05 pm	Service Completed	Chu H.
08/18/2021 06:05 pm	Updated status to Pending Approval	Chu H.
08/18/2021 06:05 pm	No Signature: remote	Chu H.
08/19/2021 03:52 pm	Approved.	Chu H.
08/19/2021 03:52 pm	Updated status to Submitted for Invoicing	Chu H.
08/19/2021 04:02 pm	Updated status to Closed	Jessica L.

Filename
W38701