DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

08/23/2021, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Setup VPN Access for Vanessa.

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Setup VPN access for Vanessa. Show Vanessa how to connect to VPN. Confirmed emails and network share drives are accessible.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup VPN access for Vanessa. Show Vanessa how to connect to VPN. Confirmed emails and network share drives are accessible.	Kevin Hsueh	08/23/2021 03:00 pm	08/23/2021 03:53 pm	00:53

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/23/2021 03:52 pm	Created workorder.	Kevin H.
08/23/2021 03:52 pm	Assigned: Kevin Hsueh	Kevin H.
08/23/2021 03:52 pm	Updated status to Scheduled	Kevin H.
08/23/2021 03:52 pm	Check-in 08/23/2021 03:00 pm	Kevin H.
08/23/2021 03:53 pm	Updated status to Service Completed	Kevin H.
08/23/2021 03:53 pm	Work Order Tasks Added	Kevin H.
08/23/2021 03:53 pm	Check-out 08/23/2021 03:53 pm	Kevin H.
08/23/2021 03:54 pm	Service Completed	Kevin H.
08/23/2021 03:54 pm	Updated status to Pending Approval	Kevin H.
08/23/2021 03:54 pm	No Signature: Remote Support	Kevin H.
08/24/2021 02:39 pm	Approved.	Chu H.
08/24/2021 02:39 pm	Updated status to Submitted for Invoicing	Chu H.
08/24/2021 04:53 pm	Updated status to Closed	Jessica L.

Filename
W38710