DSI WebApp

W38715 Invoiced

Customer/Point of Contact:

Tropical Pool Service
Dawna Thompson ((671)647-7665)

Scheduled Date/Time:

08/25/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Cierra Ramos

Date Signed:

08/25/2021

Invoice Number:

030035

Work Requested

troubleshoot QuickBooks

Work Requested by: Dawna Thompson

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot QuickBooks on 2 workstations. Data not synced. Noted main workstation has the correct company file data. Workstation 2 was openning the incorrect company file. Open correct company file on workstation 2 and confirmed data is correct. Install QuickBooks 20 on new laptop. Open company file successfully and confirmed data is correct.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot QuickBooks on 2 workstations. Data not synced. Noted main workstation has the correct company file data. Workstation 2 was openning the incorrect company file. Open correct company file on workstation 2 and confirmed data is correct. Install QuickBooks 20 on new laptop. Open company file successfully and confirmed data is correct.	Kevin Hsueh	08/25/2021 10:07 am	08/25/2021 11:00 am	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
08/25/2021 09:53 am	Created workorder.	Kevin H.
08/25/2021 09:53 am	Assigned: Kevin Hsueh	Kevin H.
08/25/2021 09:53 am	Updated status to Scheduled	Kevin H.
08/25/2021 10:07 am	Check-in 08/25/2021 10:07 am	Kevin H.
08/25/2021 10:07 am	Arrived 08/25/2021 10:07 am	Kevin H.
08/25/2021 11:08 am	Customer Signature Posted	Kevin H.
08/25/2021 11:10 am	Updated status to Service Completed	Kevin H.
08/25/2021 11:10 am	Work Order Tasks Added	Kevin H.
08/25/2021 11:10 am	Payment Received.	Kevin H.
08/25/2021 11:10 am	Check-out 08/25/2021 11:00 am	Kevin H.
08/25/2021 11:11 am	Service Completed	Kevin H.
08/25/2021 11:11 am	Updated status to Pending Approval	Kevin H.
08/25/2021 01:10 pm	Approved.	Chu H.
08/25/2021 01:10 pm	Updated status to Submitted for Invoicing	Chu H.
08/25/2021 01:28 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38715

Work Orders