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W38717   Closed

Thompson, Thompson & Alcantara, P.C.
Todd Thompson (4722089)
08/25/2021, 02:00 pm   
Remote
Service Contract
TTA0.6006: TTA, LLC - Service Contract 2021
TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
No

Work Requested

Troubleshoot Email. Setup SonicWALL Hosted Email Security.
Work Requested by: Todd Thompson

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Setup SonicWALL Hosted Email Security. Configure all settings based on old anti spam service. Update DNS MX records on GoDaddy portal. test send and receive emails after setup successfully with no issues.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup SonicWALL Hosted Email Security. Configure all settings based on old anti spam service. Update DNS MX records on GoDaddy portal. test send and receive emails after setup successfully with no issues. Kevin Hsueh
 08/25/2021 02:00 pm 08/25/2021 04:00 pm 02:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
08/25/2021 04:10 pm Created workorder. Kevin H.
08/25/2021 04:10 pm Assigned: Kevin Hsueh Kevin H.
08/25/2021 04:10 pm Updated status to Scheduled Kevin H.
08/25/2021 04:11 pm Check-in 08/25/2021 02:00 pm Kevin H.
08/25/2021 04:12 pm Updated status to Service Completed Kevin H.
08/25/2021 04:12 pm Work Order Tasks Added Kevin H.
08/25/2021 04:12 pm Check-out 08/25/2021 04:00 pm Kevin H.
08/25/2021 04:13 pm Service Completed Kevin H.
08/25/2021 04:13 pm Updated status to Pending Approval Kevin H.
08/25/2021 04:13 pm No Signature: Remote Support Kevin H.
08/30/2021 10:55 am Approved. Chu H.
08/30/2021 10:55 am Updated status to Submitted for Invoicing Chu H.
08/30/2021 12:01 pm Updated status to Closed Jessica L.

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W38717
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