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W38722   Invoiced

08/27/2021, 10:00 am   
Remote
Service Contract
ME00.6011: Morrico Equipment - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
No
030041

Work Requested

Troubleshoot DPA5 driver on OE 3 Laptop
Work Requested by: Alma Dimla

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Remote Support with Vern to troubleshoot DPA 5 communication issue. Go through KB articles and reinstall DPA 5 adapter driver on OE 3 laptop. Confirmed with Vern that he can use DPA 5 adapter to communicate with the equipment properly. Advised Alma of completion.
Work Completed Technician Check-in Check-out Actual Hrs
1 Remote Support with Vern to troubleshoot DPA 5 communication issue. Go through KB articles and reinstall DPA 5 adapter driver on OE 3 laptop. Confirmed with Vern that he can use DPA 5 adapter to communicate with the equipment properly. Advised Alma of completion. Kevin Hsueh
08/27/2021 10:00 am 08/27/2021 11:00 am 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
08/27/2021 11:28 am Created workorder. Kevin H.
08/27/2021 11:28 am Assigned: Kevin Hsueh Kevin H.
08/27/2021 11:28 am Updated status to Scheduled Kevin H.
08/27/2021 11:29 am Check-in 08/27/2021 10:00 am Kevin H.
08/27/2021 11:30 am Updated status to Service Completed Kevin H.
08/27/2021 11:30 am Work Order Tasks Added Kevin H.
08/27/2021 11:30 am Check-out 08/27/2021 11:29 am Kevin H.
08/27/2021 11:31 am Service Completed Kevin H.
08/27/2021 11:31 am Updated status to Pending Approval Kevin H.
08/27/2021 11:31 am No Signature: Remote Support Kevin H.
08/30/2021 10:48 am Approved. Chu H.
08/30/2021 10:48 am Updated status to Submitted for Invoicing Chu H.
08/30/2021 12:38 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W38722