DSI WebApp

W38762 Invoiced

Customer/Point of Contact:

Robert J. Yang D.M.D., P.C.
Angelica Baldeo (+1 (671) 647-8702)

Scheduled Date/Time:

09/13/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Christopher Abulencia

Date Signed:

09/13/2021

Invoice Number:

030072

Work Requested

Unable to access EZDental Program.

Work Requested by: Angelica Baldeo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Server SINORA has failing 6TB SATA HDD. Work with James Yang and determine data is not on any of the Buffalo NAS. Issues server stuck under windows update. Need to waiy for updates to complete before attempting to clone failing HDD to a replacement. No disk redundancy. Will close this tickect and create after hour work order.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Server SINORA has failing 6TB SATA HDD. Work with James Yang and determine data is not on any of the Buffalo NAS.	Chu Hsieh	09/13/2021 01:30 pm	09/13/2021 05:30 pm	04:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
09/13/2021 11:41 am	Created workorder.	Chu H.
09/13/2021 11:41 am	Assigned: Chu Hsieh	Chu H.
09/13/2021 11:41 am	Updated status to Scheduled	Chu H.
09/13/2021 01:30 pm	Check-in 09/13/2021 01:30 pm	Chu H.
09/13/2021 01:36 pm	Arrived 09/13/2021 01:36 pm	Chu H.
09/13/2021 05:45 pm	Updated status to Service Completed	Chu H.
09/13/2021 05:45 pm	Work Order Tasks Added	Chu H.
09/13/2021 05:45 pm	Check-out 09/13/2021 05:30 pm	Chu H.
09/13/2021 05:48 pm	Work Order Tasks Updated	Chu H.
09/13/2021 06:25 pm	Customer Signature Posted	Chu H.
09/13/2021 06:26 pm	Service Completed	Chu H.
09/13/2021 06:26 pm	Updated status to Pending Approval	Chu H.
09/13/2021 06:27 pm	Approved.	Chu H.
09/13/2021 06:27 pm	Updated status to Submitted for Invoicing	Chu H.
09/15/2021 04:48 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38762

Work Orders