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W38804 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Sureta San Nicolas (671-472-2089)

Scheduled Date/Time:

09/30/2021, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

09/30/2021

Work Requested

Troubleshoot Joephet's Monitor issues.

Work Requested by: Sureta San Nicolas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Joephet's monitor. Second monitor is not displaying image properly. Reseat all monitor cables on monitor and workstation side. Image displays properly on second montior now.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Joephet's monitor. Second monitor is not displaying image properly. Reseat all monitor cables on monitor and workstation side. Image displays properly on second montior now.	Kevin Hsueh	09/30/2021 10:54 am	09/30/2021 11:28 am	00:34

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/30/2021 10:41 am	Created workorder.	Kevin H.
09/30/2021 10:41 am	Assigned: Kevin Hsueh	Kevin H.
09/30/2021 10:41 am	Updated status to Scheduled	Kevin H.
09/30/2021 10:54 am	Check-in 09/30/2021 10:54 am	Kevin H.
09/30/2021 10:55 am	Arrived 09/30/2021 10:55 am	Kevin H.
09/30/2021 11:15 am	Customer Signature Posted	Kevin H.
09/30/2021 11:28 am	Updated status to Service Completed	Kevin H.
09/30/2021 11:28 am	Work Order Tasks Added	Kevin H.
09/30/2021 11:28 am	Check-out 09/30/2021 11:28 am	Kevin H.
09/30/2021 11:30 am	Service Completed	Kevin H.
09/30/2021 11:30 am	Updated status to Pending Approval	Kevin H.
10/04/2021 01:00 pm	Approved.	Chu H.
10/04/2021 01:00 pm	Updated status to Submitted for Invoicing	Chu H.
10/04/2021 02:49 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38804

Work Orders