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W38909   Invoiced

11/16/2021, 02:30 pm   
Onsite
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service 2021 [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
Yes
Ely Poasa
11/16/2021
030219

Work Requested

Some of PC unable to to connect to SQL database
Work Requested by: Eli Poasa

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Unable configure WonderDoc as no documentation. Eli will contact WonderDoc for more info. Notice multiple networks ot customer site 192.168.231.xxx and 192.168.86.xxx. Recommend to consolidate the two networks to single subnetting. Recommend customer purchase a wifi6 access point router to avoid using GTA's modem as access point
Work Completed Technician Check-in Check-out Actual Hrs
1 Unable configure WonderDoc as no documentation. Eli will contact WonderDoc for more info. Notice multiple networks ot customer site 192.168.231.xxx and 192.168.86.xxx. Recommend to consolidate the two networks to single subnetting. Recommend customer purchase a wifi6 access point router to avoid using GTA's modem as access point Chu Hsieh
11/16/2021 02:22 pm 11/16/2021 04:15 pm 01:53

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/16/2021 02:18 pm Created workorder. Chu H.
11/16/2021 02:18 pm Assigned: Chu Hsieh Chu H.
11/16/2021 02:18 pm Updated status to Scheduled Chu H.
11/16/2021 02:22 pm Check-in 11/16/2021 02:22 pm Chu H.
11/16/2021 02:22 pm Arrived 11/16/2021 02:22 pm Chu H.
11/16/2021 04:26 pm Updated status to Service Completed Chu H.
11/16/2021 04:26 pm Work Order Tasks Added Chu H.
11/16/2021 04:26 pm Check-out 11/16/2021 04:15 pm Chu H.
11/16/2021 04:26 pm Customer Signature Posted Chu H.
11/16/2021 04:27 pm Service Completed Chu H.
11/16/2021 04:27 pm Updated status to Pending Approval Chu H.
11/16/2021 04:28 pm Approved. Chu H.
11/16/2021 04:28 pm Updated status to Submitted for Invoicing Chu H.
11/16/2021 04:42 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W38909