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Work Orders

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W38916 Closed

Customer/Point of Contact:

Guam Housing and Urban Renewal Authority
Greta Balmeo ((671) 475-1356)

Scheduled Date/Time:

11/18/2021, 11:15 am

Service Type:

Inhouse

Charge Type:

Warranty

Charge Code:

GHUR.7002: GHURA - PO21238 Thermal Scanner Warranty Support

Rates:

GHURA - PO21238 Thermal Scanner Warranty Support [TOTAL ANNUAL HOURS: 12]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

PO21238

Taken By:

Jason Soliva

Customer Signature:

Print Name:

Date Signed:

Work Requested

Scanner app keeps crashing

Work Requested by: Greta Balmeo

Items Dropped Off 1

	Item	Serial Number	Notes
1	LKS Thermal Scanner with power cord	LKS-TM001A-X

Work Completed 1

Summary of Tasks

1. Adjust General configuration as advised by LKS. 2. Powered up the unit overtime and monitor if the Thermal application app will still crash. 3. Test thermal scanning functionalities.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	1. Adjust General configuration as advised by LKS. 2. Powered up the unit overnight and monitor if the Thermal application app will still crash. 3. Test thermal scanning functionalities.	Deo Angelo Lim	11/18/2021 11:30 am	11/18/2021 12:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 24

Date/Time	Comment	Tech
11/19/2021 03:47 pm	Updated status to Closed	Jessica L.
11/19/2021 03:33 pm	Updated status to Submitted for Invoicing	Chu H.
11/19/2021 03:33 pm	Approved.	Chu H.
11/19/2021 09:49 am	Updated status to Pending Approval	Deo A.
11/19/2021 09:49 am	Service Completed	Deo A.
11/19/2021 09:32 am	Check-out 11/18/2021 12:30 pm	Deo A.
11/19/2021 09:32 am	Work Order Tasks Added	Deo A.
11/19/2021 09:32 am	Updated status to Service Completed	Deo A.
11/19/2021 09:27 am	Check-in 11/18/2021 11:30 am	Deo A.
11/19/2021 09:25 am	Device Serial Number: 59040E06E342B06D	Deo A.
11/18/2021 12:03 pm	Work requested modified- Scanner app keeps crashing	Deo A.
11/18/2021 12:01 pm	Modified workorder.	Deo A.
11/18/2021 12:01 pm	Updated status to In Progress	Deo A.
11/18/2021 12:01 pm	Charge Type modified to Warranty	Deo A.
11/18/2021 12:01 pm	Reference/PO Number modified to PO21238	Deo A.
11/18/2021 12:01 pm	Updated Estimated Service Time (hrs) to	Deo A.
11/18/2021 11:19 am	Modified workorder.	Kevin H.
11/18/2021 11:19 am	Unassigned: Kevin Hsueh	Kevin H.
11/18/2021 11:19 am	Assigned: Deo Angelo Lim	Kevin H.
11/18/2021 11:19 am	Updated Estimated Service Time (hrs) to	Kevin H.
11/18/2021 11:18 am	Added customer equipment.	Jason S.
11/18/2021 11:18 am	Updated status to Pending Schedule	Jason S.
11/18/2021 11:18 am	Assigned: Kevin Hsueh	Jason S.
11/18/2021 11:18 am	Created workorder.	Jason S.

Attachments 2

Filename
Items Received Greta Balmeo 11/18/2021 11:18 am
W38916

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