DSI WebApp

W38938 Invoiced

Customer/Point of Contact:

KHLG Associates
Vicente Ada

Scheduled Date/Time:

12/01/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

KHLG.4001: KHLG - Standard Service

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Joanne Sablan

Date Signed:

12/02/2021

Invoice Number:

030323

Work Requested

Troubleshoot Promethean Board.

Work Requested by: Vicente Ada

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Calibrated Promethean Board, pen interaction works. Access to server whiteboard drive works and can open files. Setup Jabra webcam and microphone settings. Tested Zoom works with webcam and microphone for presentation and meetings. Provide short tutorial on operation of Promethean board for meeting setup.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Found that computer did not have Activdriver and ActivInspire installed. Customer also requests for server drive named, "V: whiteboard" to be mapped for presentation purposes.	Jason Soliva	12/01/2021 10:00 am	12/01/2021 10:25 am	00:25
2	Calibrated Promethean Board, pen interaction works. Access to server whiteboard drive works and can open files. Setup Jabra webcam and microphone settings. Tested Zoom works with webcam and microphone for presentation and meetings. Provide short tutorial on operation of Promethean board for meeting setup.	Jason Soliva	12/02/2021 08:27 am	12/02/2021 08:43 am	00:16

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
11/30/2021 05:27 pm	Created workorder.	Jason S.
11/30/2021 05:27 pm	Assigned: Jason Soliva	Jason S.
11/30/2021 05:27 pm	Updated status to Scheduled	Jason S.
12/01/2021 11:15 am	Check-in 12/01/2021 10:00 am	Jason S.
12/01/2021 11:15 am	Arrived 12/01/2021 10:00 am	Jason S.
12/01/2021 11:19 am	Updated status to In Progress	Jason S.
12/01/2021 11:19 am	Requires KHLG admin credentials to install Promethean ActivInspire and Activdriver software onto desktop. And to map server V: Drive onto the computer.	Jason S.
12/01/2021 11:19 am	Check-out 12/01/2021 10:25 am	Jason S.
12/02/2021 08:27 am	Check-in 12/02/2021 08:27 am	Jason S.
12/02/2021 08:27 am	Work requested modified- Troubleshoot Promethean Board.	Jason S.
12/02/2021 08:45 am	Updated status to Service Completed	Jason S.
12/02/2021 08:45 am	Work Order Tasks Added	Jason S.
12/02/2021 08:45 am	Check-out 12/02/2021 08:43 am	Jason S.
12/02/2021 08:49 am	Customer Signature Posted	Jason S.
12/02/2021 08:50 am	Service Completed	Jason S.
12/02/2021 08:50 am	Updated status to Pending Approval	Jason S.
12/06/2021 12:13 pm	Approved.	Chu H.
12/06/2021 12:13 pm	Updated status to Submitted for Invoicing	Chu H.
12/27/2021 11:42 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38938

Work Orders