DSI WebApp

W38956 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

12/03/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

TTA, LLC - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

12/03/2021

Work Requested

Clone HDD to new SSD for Mariana's workstatoin.

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Clone HDD to new SSD for Mariana's workstation. Install new SSD. confirmed workstation boots to Windows successfully. Test login with Mariana with no issues. Review AIG VCAQ Document received from Todd. Completed document and provided completed copy to Todd.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Clone HDD to new SSD for Mariana's workstation. Install new SSD. confirmed workstation boots to Windows successfully. Test login with Mariana with no issues. Review AIG VCAQ Document received from Todd. Completed document and provided completed copy to Todd.	Kevin Hsueh	12/03/2021 09:00 am	12/03/2021 10:18 am	01:18

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/03/2021 08:37 am	Created workorder.	Kevin H.
12/03/2021 08:37 am	Assigned: Kevin Hsueh	Kevin H.
12/03/2021 08:37 am	Updated status to Scheduled	Kevin H.
12/03/2021 09:00 am	Check-in 12/03/2021 09:00 am	Kevin H.
12/03/2021 09:12 am	Arrived 12/03/2021 09:12 am	Kevin H.
12/03/2021 10:13 am	Customer Signature Posted	Kevin H.
12/03/2021 10:20 am	Updated status to Service Completed	Kevin H.
12/03/2021 10:20 am	Work Order Tasks Added	Kevin H.
12/03/2021 10:20 am	Check-out 12/03/2021 10:18 am	Kevin H.
12/03/2021 10:21 am	Service Completed	Kevin H.
12/03/2021 10:21 am	Updated status to Pending Approval	Kevin H.
12/06/2021 12:08 pm	Approved.	Chu H.
12/06/2021 12:08 pm	Updated status to Submitted for Invoicing	Chu H.
12/06/2021 04:11 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38956

Work Orders