DSI WebApp

W38972 Invoiced

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

12/09/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6006: TTA, LLC - Service Contract 2021

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sureta San Nicolas

Date Signed:

12/09/2021

Invoice Number:

030279

Work Requested

Troubleshoot Joephet's timeslips access

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Joephet's TimeSlips unable to access. Noted error message stating installation path incorrect. Installation path set to C drive, path should be T drive. Reconfigure settings and confirmed access to TimeSlips is ok. Test login with Joephet successfully. Configure outlook rule to delay all sent items by 5 minutes. Tested rule successfully with Joephet.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Joephet's TimeSlips unable to access. Noted error message stating installation path incorrect. Installation path set to C drive, path should be T drive. Reconfigure settings and confirmed access to TimeSlips is ok. Test login with Joephet successfully. Configure outlook rule to delay all sent items by 5 minutes. Tested rule successfully with Joephet.	Kevin Hsueh	12/09/2021 01:35 pm	12/09/2021 02:51 pm	01:16

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/09/2021 01:22 pm	Created workorder.	Kevin H.
12/09/2021 01:22 pm	Assigned: Kevin Hsueh	Kevin H.
12/09/2021 01:22 pm	Updated status to Scheduled	Kevin H.
12/09/2021 01:36 pm	Check-in 12/09/2021 01:35 pm	Kevin H.
12/09/2021 01:36 pm	Arrived 12/09/2021 01:36 pm	Kevin H.
12/09/2021 02:44 pm	Customer Signature Posted	Kevin H.
12/09/2021 02:53 pm	Updated status to Service Completed	Kevin H.
12/09/2021 02:53 pm	Work Order Tasks Added	Kevin H.
12/09/2021 02:53 pm	Check-out 12/09/2021 02:51 pm	Kevin H.
12/09/2021 02:55 pm	Service Completed	Kevin H.
12/09/2021 02:55 pm	Updated status to Pending Approval	Kevin H.
12/09/2021 05:40 pm	Approved.	Chu H.
12/09/2021 05:40 pm	Updated status to Submitted for Invoicing	Chu H.
12/10/2021 10:29 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W38972

Work Orders