S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | Dell Laptop | P57GO02 | Cord is included |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Run full hardware test on Dell Inspiron 13. Noted battery has failed and 1TB HDD has also failed. Edwin requested to attempt to recover data. Edwin will drop off a 2TB External HDD for DSI to recover data to. |
Charles Rafanan |
12/14/2021 02:00 pm | 12/14/2021 02:31 pm | 00:31 |
| 2 | Tried to run a data recovery for dead hard drive of laptop but was unsuccessful. Laptop will be picked up by customer within today. |
Charles Rafanan |
12/16/2021 09:30 am | 12/16/2021 10:55 am | 01:25 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 12/13/2021 12:28 pm | Created workorder. | Crystal M. |
| 12/13/2021 12:28 pm | Assigned: Kevin Hsueh | Crystal M. |
| 12/13/2021 12:28 pm | Updated status to Pending Schedule | Crystal M. |
| 12/13/2021 12:28 pm | Added customer equipment. | Crystal M. |
| 12/14/2021 02:26 pm | Updated Estimated Service Time (hrs) to | Kevin H. |
| 12/14/2021 02:26 pm | Updated status to Scheduled | Kevin H. |
| 12/14/2021 02:26 pm | Updated scheduled date/time from 12/13/2021 12:24 pm to: 12/14/2021 02:00 pm | Kevin H. |
| 12/14/2021 02:26 pm | Modified workorder. | Kevin H. |
| 12/14/2021 02:31 pm | Check-in 12/14/2021 02:00 pm | Kevin H. |
| 12/14/2021 02:32 pm | Updated status to In Progress | Kevin H. |
| 12/14/2021 02:32 pm | Check-out 12/14/2021 02:31 pm | Kevin H. |
| 12/15/2021 10:17 am | Work requested modified- Computer is frozen and hardware error customer dropped off Caraele Portable SSD | Kylene H. |
| 12/15/2021 03:55 pm | Updated Estimated Service Time (hrs) to | Kevin H. |
| 12/15/2021 03:55 pm | Assigned: Charles Rafanan | Kevin H. |
| 12/15/2021 03:55 pm | Unassigned: Kevin Hsueh | Kevin H. |
| 12/16/2021 11:28 am | Check-in 12/16/2021 09:00 am | Charles R. |
| 12/16/2021 11:32 am | Updated status to Service Completed | Charles R. |
| 12/16/2021 11:32 am | Work Order Tasks Added | Charles R. |
| 12/16/2021 11:32 am | Check-out 12/16/2021 11:00 am | Charles R. |
| 12/16/2021 11:34 am | Service Completed | Charles R. |
| 12/16/2021 11:34 am | Updated status to Pending Approval | Charles R. |
| 12/16/2021 11:34 am | Signature for Later: Customer will pick up laptop within today. | Charles R. |
| 12/16/2021 03:57 pm | Approved. | Chu H. |
| 12/16/2021 03:57 pm | Updated status to Submitted for Invoicing | Chu H. |
| 12/16/2021 04:03 pm | Updated status to Invoiced | Jessica L. |