DSI WebApp

W39071 Invoiced

Customer/Point of Contact:

Department of Land Management
Virginia Flores (671-649-5263)

Scheduled Date/Time:

01/14/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DOLM.3006: Dept of Land Management - PO P226A00348, Exp 09/30/22

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Darline Enaligo

Date Signed:

01/14/2022

Invoice Number:

030350

Work Requested

Troubleshoot various 3CX issues

Work Requested by: Virginia Flores

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Nick's IP Phone. Nick is unable to receive or make calls. Reprovision IP Phone and confirmed phone is operational. Setup 3CX webclient and correct IP Phone time for Darlene. Discuss with Darlene new Auto Attendant script. Scheduled for Tuesday to meet with DOLM to finalize and record script.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check Nick's IP Phone. Nick is unable to receive or make calls. Reprovision IP Phone and confirmed phone is operational. Setup 3CX webclient and correct IP Phone time for Darlene. Discuss with Darlene new Auto Attendant script. Scheduled for Tuesday to meet with DOLM to finalize and record script.	Kevin Hsueh	01/14/2022 09:21 am	01/14/2022 10:44 am	01:23

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
01/14/2022 09:17 am	Created workorder.	Kevin H.
01/14/2022 09:17 am	Assigned: Kevin Hsueh	Kevin H.
01/14/2022 09:17 am	Updated status to Scheduled	Kevin H.
01/14/2022 09:21 am	Check-in 01/14/2022 09:21 am	Kevin H.
01/14/2022 09:26 am	Arrived 01/14/2022 09:26 am	Kevin H.
01/14/2022 10:38 am	Customer Signature Posted	Kevin H.
01/14/2022 10:39 am	Customer Signature Posted	Kevin H.
01/14/2022 10:47 am	Updated status to Service Completed	Kevin H.
01/14/2022 10:47 am	Work Order Tasks Added	Kevin H.
01/14/2022 10:47 am	Check-out 01/14/2022 10:44 am	Kevin H.
01/14/2022 10:49 am	Service Completed	Kevin H.
01/14/2022 10:49 am	Updated status to Pending Approval	Kevin H.
01/17/2022 11:37 am	Approved.	Chu H.
01/17/2022 11:37 am	Updated status to Submitted for Invoicing	Chu H.
01/17/2022 03:43 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39071

Work Orders