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W39081   Invoiced

01/19/2022, 04:00 pm   
Inhouse
Normal
DSIG.4063: DSI Standard Service 2022
DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]
2
0
Charles Rafanan
No
030363

Work Requested

Recover Data from Hard drive of defective workstation
Work Requested by: Aileen Cruz

Items Dropped Off 1

Item Serial Number Notes
1 Lenovo ThinkCentre M73 MJ00NH2G Power cable included

Work Completed 1

Summary of Tasks

Recovered user files from hard drive was successful. Attempted troubleshooting defective workstation but was unsuccessful. Confirmed workstation has a bad motherboard.
Work Completed Technician Check-in Check-out Actual Hrs
1 Recovered user files from hard drive was successful. Attempted troubleshooting defective workstation but was unsuccessful. Confirmed workstation has a bad motherboard. Charles Rafanan
01/19/2022 04:07 pm 01/19/2022 05:07 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
01/19/2022 03:54 pm Created workorder. Charles R.
01/19/2022 03:54 pm Assigned: Charles Rafanan Charles R.
01/19/2022 03:54 pm Updated status to Pending Schedule Charles R.
01/19/2022 03:54 pm Added customer equipment. Charles R.
01/19/2022 04:04 pm Updated Estimated Service Time (hrs) to Charles R.
01/19/2022 04:04 pm Updated scheduled date/time from 01/20/2022 01:05 pm to: 01/19/2022 04:00 pm Charles R.
01/19/2022 04:04 pm Modified workorder. Charles R.
01/19/2022 04:07 pm Check-in 01/19/2022 04:07 pm Charles R.
01/20/2022 01:46 pm Updated status to Service Completed Charles R.
01/20/2022 01:46 pm Work Order Tasks Added Charles R.
01/20/2022 01:46 pm Check-out 01/19/2022 05:07 pm Charles R.
01/20/2022 01:49 pm Service Completed Charles R.
01/20/2022 01:49 pm Updated status to Pending Approval Charles R.
01/20/2022 01:49 pm Signature for Later: Will delivered back to customer Charles R.
01/20/2022 03:09 pm Approved. Chu H.
01/20/2022 03:09 pm Updated status to Submitted for Invoicing Chu H.
01/20/2022 04:32 pm Updated status to Invoiced Jessica L.