DSI WebApp

W39097 Closed

Customer/Point of Contact:

Judiciary of Guam
Joleen Cepeda (671-475-3393)

Scheduled Date/Time:

01/25/2022, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

JUDC.4002: Judiciary of Guam - N-Able Initial Setup

Rates:

Judiciary of Guam - N-Able Initial Setup [TOTAL ANNUAL HOURS: 61]

Remaining Hours:

61

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Import N-Central discovered devices based on devices to be monitored list received from Baldwin.

Work Requested by: Joleen Cepeda

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

N-Central discovery probe found 200+ devices on Judiciary of Guam subnets. Received list of devices to be imported from Baldwin. Work and go through the list to ensure only the required devices are imported (60 devices).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	N-Central discovery probe found 200+ devices on Judiciary of Guam subnets. Received list of devices to be imported from Baldwin. Work and go through the list to ensure only the required devices are imported (60 devices).	Kevin Hsueh	01/25/2022 03:00 pm	01/25/2022 05:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/25/2022 05:18 pm	Created workorder.	Kevin H.
01/25/2022 05:18 pm	Assigned: Kevin Hsueh	Kevin H.
01/25/2022 05:18 pm	Updated status to Scheduled	Kevin H.
01/25/2022 05:19 pm	Check-in 01/25/2022 03:00 pm	Kevin H.
01/25/2022 05:20 pm	Updated status to Service Completed	Kevin H.
01/25/2022 05:20 pm	Work Order Tasks Added	Kevin H.
01/25/2022 05:20 pm	Check-out 01/25/2022 05:00 pm	Kevin H.
01/25/2022 05:21 pm	Service Completed	Kevin H.
01/25/2022 05:21 pm	Updated status to Pending Approval	Kevin H.
01/25/2022 05:21 pm	No Signature: Remote Support - Project	Kevin H.
01/26/2022 01:56 pm	Approved.	Chu H.
01/26/2022 01:56 pm	Updated status to Submitted for Invoicing	Chu H.
04/08/2022 02:00 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39097

Work Orders