DSI WebApp

W39105 Invoiced

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

01/27/2022, 01:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

030392

Work Requested

Troubleshoot Alma's RDP issues. Create new email account.

Work Requested by: Alma Dimla

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check and confirm RDP services are enabled on Alma's Morrico Workstation. Alma to drop her laptop that is being used for remote connection to DSI for additional troubleshooting. Create a new email account for John Balagot (John@morricoequipment.com). Set account to forward emails to Alma@morricoequipment.com per Alma's request.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check and confirm RDP services are enabled on Alma's Morrico Workstation. Alma to drop her laptop that is being used for remote connection to DSI for additional troubleshooting. Create a new email account for John Balagot (John@morricoequipment.com). Set account to forward emails to Alma@morricoequipment.com per Alma's request.	Kevin Hsueh	01/27/2022 01:30 pm	01/27/2022 02:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/27/2022 02:37 pm	Created workorder.	Kevin H.
01/27/2022 02:37 pm	Assigned: Kevin Hsueh	Kevin H.
01/27/2022 02:37 pm	Updated status to Scheduled	Kevin H.
01/27/2022 02:45 pm	Check-in 01/27/2022 01:30 pm	Kevin H.
01/27/2022 02:46 pm	Updated status to Service Completed	Kevin H.
01/27/2022 02:46 pm	Work Order Tasks Added	Kevin H.
01/27/2022 02:46 pm	Check-out 01/27/2022 02:30 pm	Kevin H.
01/27/2022 02:50 pm	Service Completed	Kevin H.
01/27/2022 02:50 pm	Updated status to Pending Approval	Kevin H.
01/27/2022 02:50 pm	No Signature: Remote Support	Kevin H.
01/28/2022 04:03 pm	Approved.	Chu H.
01/28/2022 04:03 pm	Updated status to Submitted for Invoicing	Chu H.
01/28/2022 04:21 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39105

Work Orders