DSI WebApp

W39193 Closed

Customer/Point of Contact:

Morrico Equipment
Alice Dela Cruz (671-649-1946)

Scheduled Date/Time:

03/07/2022, 08:45 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6013: Morrico Equipment - Service Contract (03/01/22 - 02/28/23)

Rates:

Morrico Equipment - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Check 3CX

Work Requested by: Alice Dela Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Received a call from Mark at GTA to advise that Morrico Phone System is down and PRI was checked and working properly. Mark advised Alice from Morrico requested GTA to contact DSI directly. Reboot 3CX Phone System and confirmed 3CX is back up. Test inbound and outbound calls successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Received a call from Mark at GTA to advise that Morrico Phone System is down and PRI was checked and working properly. Mark advised Alice from Morrico requested GTA to contact DSI directly. Reboot 3CX Phone System and confirmed 3CX is back up. Test inbound and outbound calls successfully.	Kevin Hsueh	03/07/2022 08:45 am	03/07/2022 09:16 am	00:31

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/07/2022 03:32 pm	Updated status to Closed	Jessica L.
03/07/2022 03:32 pm	Updated status to Closed	Jessica L.
03/07/2022 03:23 pm	Updated status to Submitted for Invoicing	Chu H.
03/07/2022 03:23 pm	Approved.	Chu H.
03/07/2022 09:18 am	No Signature: Remote Support	Kevin H.
03/07/2022 09:18 am	Updated status to Pending Approval	Kevin H.
03/07/2022 09:18 am	Service Completed	Kevin H.
03/07/2022 09:17 am	Check-out 03/07/2022 09:16 am	Kevin H.
03/07/2022 09:17 am	Work Order Tasks Added	Kevin H.
03/07/2022 09:17 am	Updated status to Service Completed	Kevin H.
03/07/2022 09:16 am	Check-in 03/07/2022 08:45 am	Kevin H.
03/07/2022 09:15 am	Updated status to Scheduled	Kevin H.
03/07/2022 09:15 am	Assigned: Kevin Hsueh	Kevin H.
03/07/2022 09:15 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39193

Work Orders