DSI WebApp

W39222 Closed

Customer/Point of Contact:

Judiciary of Guam
Joleen Cepeda (671-475-3393)

Scheduled Date/Time:

03/17/2022, 11:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

JUDC.4003: Judiciary of Guam - N-Able Training

Rates:

Judiciary of Guam - N-Able Training [TOTAL ANNUAL HOURS: 8]

Remaining Hours:

8

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

N-Central 2nd Training Session

Work Requested by: Joleen Cepeda

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Per Sean and Nato (Judiciary) they did not access the Success Center training videos. Assist Sean and Nato to locate the email from N-Able for account creation that was sent on Feb. 22. Confirmed Sean and Nato now have access to the Success Center. training rescheduled to Friday (3/25) at 11:00am.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Per Sean and Nato (Judiciary) they did not access the Success Center training videos. Assist Sean and Nato to locate the email from N-Able for account creation that was sent on Feb. 22. Confirmed Sean and Nato now have access to the Success Center. training rescheduled to Friday (3/25) at 11:00am.	Kevin Hsueh	03/17/2022 11:00 am	03/17/2022 11:38 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/17/2022 10:17 am	Created workorder.	Kevin H.
03/17/2022 10:17 am	Assigned: Kevin Hsueh	Kevin H.
03/17/2022 10:17 am	Updated status to Scheduled	Kevin H.
03/17/2022 11:38 am	Check-in 03/17/2022 11:00 am	Kevin H.
03/17/2022 11:39 am	Updated status to Service Completed	Kevin H.
03/17/2022 11:39 am	Work Order Tasks Added	Kevin H.
03/17/2022 11:39 am	Check-out 03/17/2022 11:38 am	Kevin H.
03/17/2022 11:50 am	Service Completed	Kevin H.
03/17/2022 11:50 am	Updated status to Pending Approval	Kevin H.
03/17/2022 11:50 am	No Signature: Project	Kevin H.
03/17/2022 04:03 pm	Approved.	Chu H.
03/17/2022 04:03 pm	Updated status to Submitted for Invoicing	Chu H.
04/08/2022 02:04 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39222

Work Orders