DSI WebApp

W39227 Closed

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

03/18/2022, 11:00 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.0133: Warranty Service 2022

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Bridget Bagiac

Date Signed:

03/21/2022

Work Requested

Replace System Board

Work Requested by: Bridget Bagiac

Items Dropped Off 1

	Item	Serial Number	Notes
1	Dell Laptop	H0PDBC3

Work Completed 1

Summary of Tasks

Replaced old laptop motherboard with new motherboard. Ran hardware diagnostics and confirmed laptop is now running with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Replaced old laptop motherboard with new motherboard. Ran hardware diagnostics and confirmed laptop is now running with no issues.	Charles Rafanan	03/11/2022 11:00 am	03/18/2022 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 18

Date/Time	Comment	Tech
03/21/2022 02:02 pm	Updated status to Closed	Jessica L.
03/21/2022 11:44 am	Updated status to Submitted for Invoicing	Chu H.
03/21/2022 11:44 am	Approved.	Chu H.
03/21/2022 11:43 am	Updated status to Submitted for Invoicing	Chu H.
03/21/2022 11:43 am	Approved.	Chu H.
03/21/2022 08:39 am	Customer Signature Posted	Crystal M.
03/18/2022 01:28 pm	Signature for Later: Customer will pick up laptop from DSI Office	Charles R.
03/18/2022 01:28 pm	Updated status to Pending Approval	Charles R.
03/18/2022 01:28 pm	Service Completed	Charles R.
03/18/2022 01:28 pm	Work Completed not Explained to Customer Reason:	Charles R.
03/18/2022 01:21 pm	Check-out 03/18/2022 12:00 pm	Charles R.
03/18/2022 01:21 pm	Work Order Tasks Added	Charles R.
03/18/2022 01:21 pm	Updated status to Service Completed	Charles R.
03/18/2022 01:18 pm	Check-in 03/18/2022 11:00 am	Charles R.
03/18/2022 10:42 am	Added customer equipment.	Kevin H.
03/18/2022 10:42 am	Updated status to Scheduled	Kevin H.
03/18/2022 10:42 am	Assigned: Charles Rafanan	Kevin H.
03/18/2022 10:42 am	Created workorder.	Kevin H.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W39227

Work Orders