DSI WebApp

W39300 Invoiced

Customer/Point of Contact:

Department of Land Management
Virginia Flores (671-649-5263)

Scheduled Date/Time:

04/18/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DOLM.3006: Dept of Land Management - PO P226A00348, Exp 09/30/22

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Virgina Flores

Date Signed:

04/18/2022

Invoice Number:

030535

Work Requested

Troubleshoot 3CX Phone System. Services down.

Work Requested by: Virginia Flores

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

3CX unable to make or receive external calls. internal extension calls are operational. Check Patton GW and noted network cable was removed from the network switch. Reconnect network cable to switch and confirmed Gateway is registered. External calls are back up.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	3CX unable to make or receive external calls. internal extension calls are operational. Check Patton GW and noted network cable was removed from the network switch. Reconnect network cable to switch and confirmed Gateway is registered. External calls are back up.	Kevin Hsueh	04/18/2022 01:47 pm	04/18/2022 02:16 pm	00:29

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/18/2022 01:28 pm	Created workorder.	Kevin H.
04/18/2022 01:28 pm	Assigned: Kevin Hsueh	Kevin H.
04/18/2022 01:28 pm	Updated status to Scheduled	Kevin H.
04/18/2022 01:47 pm	Check-in 04/18/2022 01:47 pm	Kevin H.
04/18/2022 01:47 pm	Arrived 04/18/2022 01:47 pm	Kevin H.
04/18/2022 02:08 pm	Customer Signature Posted	Kevin H.
04/18/2022 02:17 pm	Updated status to Service Completed	Kevin H.
04/18/2022 02:17 pm	Work Order Tasks Added	Kevin H.
04/18/2022 02:17 pm	Check-out 04/18/2022 02:16 pm	Kevin H.
04/18/2022 02:18 pm	Service Completed	Kevin H.
04/18/2022 02:18 pm	Updated status to Pending Approval	Kevin H.
04/19/2022 12:10 pm	Approved.	Chu H.
04/19/2022 12:10 pm	Updated status to Submitted for Invoicing	Chu H.
04/20/2022 08:44 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39300

Work Orders