DSI WebApp

W39316 Invoiced

Customer/Point of Contact:

Cruz Benefits
Aileen Cruz (1-671-472-0727)

Scheduled Date/Time:

04/26/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Aileen Cruz

Date Signed:

04/26/2022

Invoice Number:

030575

Work Requested

Upgrade 3CX to version 18

Work Requested by: Aileen Cruz

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Upgraded 3CX from Version 16 to latest Version 18. Tested inbound and outbound calls and confirmed 3cx is running with no issues after update. Accompanied kevin with 3CX Refresher Training for Joyce and Aileen of CBC. Brought back 2 lenovo workstations to DSI Office for Ram and SSD Upgrade.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Upgraded 3CX from Version 16 to latest Version 18. Tested inbound and outbound calls and confirmed 3cx is running with no issues after update. Accompanied kevin with 3CX Refresher Training for Joyce and Aileen of CBC. Brought back 2 lenovo workstations to DSI Office for Ram and SSD Upgrade.	Charles Rafanan	04/26/2022 08:30 am	04/26/2022 12:05 pm	03:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/26/2022 08:20 am	Created workorder.	Kevin H.
04/26/2022 08:20 am	Assigned: Charles Rafanan	Kevin H.
04/26/2022 08:20 am	Updated status to Scheduled	Kevin H.
04/26/2022 08:30 am	Check-in 04/26/2022 08:30 am	Charles R.
04/26/2022 08:31 am	Arrived 04/26/2022 08:30 am	Charles R.
04/26/2022 11:52 am	Customer Signature Posted	Charles R.
04/26/2022 12:05 pm	Updated status to Service Completed	Charles R.
04/26/2022 12:05 pm	Work Order Tasks Added	Charles R.
04/26/2022 12:05 pm	Check-out 04/26/2022 12:05 pm	Charles R.
04/26/2022 12:06 pm	Service Completed	Charles R.
04/26/2022 12:06 pm	Updated status to Pending Approval	Charles R.
04/26/2022 05:00 pm	Approved.	Chu H.
04/26/2022 05:00 pm	Updated status to Submitted for Invoicing	Chu H.
04/26/2022 05:06 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W39316

Work Orders