DSI WebApp

W39318 Closed

Customer/Point of Contact:

Cruz Benefits
Aileen Cruz (1-671-472-0727)

Scheduled Date/Time:

04/26/2022, 01:19 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

CRUZ.4001: Cruz Benefits - RAM & SSD Upgrade

Rates:

Cruz Benefits - RAM & SSD Upgrade [TOTAL ANNUAL HOURS: 8]

Remaining Hours:

8

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Charles Rafanan

Customer Signature:

Yes

Print Name:

Joyce Aquiningoc

Date Signed:

04/29/2022

Work Requested

Upgrade RAM and SSD of 2 Lenovo Workstations.

Work Requested by: Aileen Cruz

Items Dropped Off 2

	Item	Serial Number	Notes
1	Lenovo ThinkCentre M73	MG00HYS0
2	Lenovo ThinkCentre M73	MG00HYRY	Power Cable Included

Work Completed 2

Summary of Tasks

Delivered and Setup 2 Lenovo Workstations. Brought back 2 more workstations to DSI Office for SSD AND RAM Upgrade. Site Survey on how many workstations are within the office. Confirmed office has 7 workstations as of the moment (6 Computers, 1 Laptop).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Cloned HDD's of 2 Lenovo workstations to new SSD's. Installed 2 8gb ram sticks on Both workstations and newly cloned SSD's to workstations. Checked and confirmed both workstations are running with 16gb ram each and is working with no issues.	Charles Rafanan	04/26/2022 01:30 pm	04/26/2022 03:30 pm	02:00
	2	Delivered and Setup 2 Lenovo Workstations. Brought back 2 more workstations to DSI Office for SSD AND RAM Upgrade. Site Survey on how many workstations are within the office. Confirmed office has 7 workstations as of the moment (6 Computers, 1 Laptop).	Charles Rafanan	04/29/2022 08:42 am	04/29/2022 09:24 am	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
04/26/2022 01:26 pm	Created workorder.	Charles R.
04/26/2022 01:26 pm	Assigned: Charles Rafanan	Charles R.
04/26/2022 01:26 pm	Updated status to Pending Schedule	Charles R.
04/26/2022 01:26 pm	Added customer equipment.	Charles R.
04/26/2022 03:38 pm	Check-in 04/26/2022 01:30 pm	Charles R.
04/26/2022 05:07 pm	Updated status to In Progress	Charles R.
04/26/2022 05:07 pm	Check-out 04/26/2022 03:30 pm	Charles R.
04/29/2022 08:42 am	Check-in 04/29/2022 08:42 am	Charles R.
04/29/2022 09:22 am	Customer Signature Posted	Charles R.
04/29/2022 09:27 am	Updated status to Service Completed	Charles R.
04/29/2022 09:27 am	Work Order Tasks Added	Charles R.
04/29/2022 09:27 am	Check-out 04/29/2022 09:24 am	Charles R.
04/29/2022 09:37 am	Service Completed	Charles R.
04/29/2022 09:37 am	Updated status to Pending Approval	Charles R.
04/29/2022 11:27 am	Approved.	Chu H.
04/29/2022 11:27 am	Updated status to Submitted for Invoicing	Chu H.
04/29/2022 11:54 am	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W39318

Work Orders