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W39325 Closed

Customer/Point of Contact:

Cruz Benefits
Aileen Cruz (1-671-472-0727)

Scheduled Date/Time:

04/29/2022, 10:00 am

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

CRUZ.4001: Cruz Benefits - RAM & SSD Upgrade

Rates:

Cruz Benefits - RAM & SSD Upgrade [TOTAL ANNUAL HOURS: 8]

Remaining Hours:

8

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Charles Rafanan

Customer Signature:

Yes

Print Name:

Aileen Cruz

Date Signed:

05/02/2022

Work Requested

Clone SSD and Upgrade Ram on 2 lenovo workstations.

Work Requested by: Aileen Cruz

Items Dropped Off 2

	Item	Serial Number	Notes
1	Lenovo ThinkCentre M73	MG00JT7D
2	Lenovo ThinkCentre M73	MJ00NH2R	Power Cable Included

Work Completed 2

Summary of Tasks

Delivered and Setup 2 lenovo workstations. Logged in Emails and Adobe Accounts for Joyce, Aileen and Annie’s workstation. Installed 4gb ram sticks on 2 promethean board computers. Confirmed computers are now running with 8gb ram and is running with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Cloned HDD's of 2 Lenovo workstations to new SSD's. Installed 2 8gb ram sticks on Both workstations and newly cloned SSD's to workstations. Checked and confirmed both workstations are running with 16gb ram each and is working with no issues.	Charles Rafanan	04/29/2022 10:28 am	04/29/2022 12:28 pm	02:00
	2	Delivered and Setup 2 lenovo workstations. Logged in Emails and Adobe Accounts for Joyce, Aileen and Annie’s workstation. Installed 4gb ram sticks on 2 promethean board computers. Confirmed computers are now running with 8gb ram and is running with no issues.	Charles Rafanan	05/02/2022 09:12 am	05/02/2022 10:56 am	01:44

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
04/29/2022 09:59 am	Created workorder.	Charles R.
04/29/2022 09:59 am	Assigned: Charles Rafanan	Charles R.
04/29/2022 09:59 am	Updated status to Pending Schedule	Charles R.
04/29/2022 09:59 am	Added customer equipment.	Charles R.
04/29/2022 10:28 am	Check-in 04/29/2022 10:28 am	Charles R.
04/29/2022 01:49 pm	Updated status to In Progress	Charles R.
04/29/2022 01:49 pm	Check-out 04/29/2022 12:28 pm	Charles R.
05/02/2022 09:12 am	Check-in 05/02/2022 09:12 am	Charles R.
05/02/2022 10:54 am	Customer Signature Posted	Charles R.
05/02/2022 10:59 am	Updated status to Service Completed	Charles R.
05/02/2022 10:59 am	Work Order Tasks Added	Charles R.
05/02/2022 10:59 am	Check-out 05/02/2022 10:56 am	Charles R.
05/02/2022 11:15 am	Service Completed	Charles R.
05/02/2022 11:15 am	Updated status to Pending Approval	Charles R.
05/03/2022 09:07 am	Approved.	Chu H.
05/03/2022 09:07 am	Updated status to Submitted for Invoicing	Chu H.
05/03/2022 09:18 am	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W39325

Work Orders