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W39343 Closed

Customer/Point of Contact:

Micronesian Divers Association
Wes Seleen (671-472-6321 ext 642)

Scheduled Date/Time:

05/04/2022, 10:28 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6008: Micronesian Divers Association - Service Contract 2022

Rates:

Micronesian Divers Association - Service Contract 2022 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Wes

Date Signed:

05/04/2022

Work Requested

Internet down.

Work Requested by: Wes Seleen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

troubleshoot internet access issues. Confirmed LAN is up as staff can access network drives, network printers, and counter point POS. reboot SonicWALL but internet still down. Noted pairs 7, 8 are showing no activity lights on GTA Metro E. Ticket created with GTA to troubleshoot internet access.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	troubleshoot internet access issues. Confirmed LAN is up as staff can access network drives, network printers, and counter point POS. reboot SonicWALL but internet still down. Noted pairs 7, 8 are showing no activity lights on GTA Metro E. Ticket created with GTA to troubleshoot internet access.	Kevin Hsueh	05/04/2022 10:29 am	05/04/2022 11:06 am	00:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
05/05/2022 09:58 am	Updated status to Closed	Jessica L.
05/05/2022 09:58 am	Updated status to Closed	Jessica L.
05/04/2022 02:27 pm	Updated status to Submitted for Invoicing	Chu H.
05/04/2022 02:27 pm	Approved.	Chu H.
05/04/2022 11:08 am	Updated status to Pending Approval	Kevin H.
05/04/2022 11:08 am	Service Completed	Kevin H.
05/04/2022 11:07 am	Check-out 05/04/2022 11:06 am	Kevin H.
05/04/2022 11:07 am	Work Order Tasks Added	Kevin H.
05/04/2022 11:07 am	Updated status to Service Completed	Kevin H.
05/04/2022 11:00 am	Customer Signature Posted	Kevin H.
05/04/2022 10:46 am	Arrived 05/04/2022 10:46 am	Kevin H.
05/04/2022 10:29 am	Check-in 05/04/2022 10:29 am	Kevin H.
05/04/2022 10:28 am	Updated status to Scheduled	Kevin H.
05/04/2022 10:28 am	Assigned: Kevin Hsueh	Kevin H.
05/04/2022 10:28 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39343

Work Orders