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Work Orders

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W39368 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Todd Thompson (4722089)

Scheduled Date/Time:

05/11/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

05/11/2022

Work Requested

Troubleshoot SonicWALL Junk Store

Work Requested by: Todd Thompson

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA. Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA. Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA. Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA. Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA. Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Update SonicWALL junk store settings to send Admin Junk Summary daily at 8:00am only per Todds request. Deliver Lenovo Tiny workstation to TTA.	Kevin Hsueh	05/11/2022 01:30 pm	05/11/2022 02:27 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 29

Date/Time	Comment	Tech
05/11/2022 10:55 am	Created workorder.	Kevin H.
05/11/2022 10:55 am	Assigned: Kevin Hsueh	Kevin H.
05/11/2022 10:55 am	Updated status to Scheduled	Kevin H.
05/11/2022 01:56 pm	Check-in 05/11/2022 01:30 pm	Kevin H.
05/11/2022 01:56 pm	Arrived 05/11/2022 01:30 pm	Kevin H.
05/11/2022 02:15 pm	Customer Signature Posted	Kevin H.
05/11/2022 02:28 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:28 pm	Work Order Tasks Added	Kevin H.
05/11/2022 02:28 pm	Check-out 05/11/2022 02:27 pm	Kevin H.
05/11/2022 02:28 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:28 pm	Work Order Tasks Added	Kevin H.
05/11/2022 02:28 pm	Check-out 05/11/2022 02:27 pm	Kevin H.
05/11/2022 02:29 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:29 pm	Work Order Tasks Added	Kevin H.
05/11/2022 02:29 pm	Check-out 05/11/2022 02:27 pm	Kevin H.
05/11/2022 02:29 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:29 pm	Work Order Tasks Added	Kevin H.
05/11/2022 02:29 pm	Check-out 05/11/2022 02:27 pm	Kevin H.
05/11/2022 02:30 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:30 pm	Work Order Tasks Added	Kevin H.
05/11/2022 02:30 pm	Check-out 05/11/2022 02:27 pm	Kevin H.
05/11/2022 02:31 pm	Updated status to Service Completed	Kevin H.
05/11/2022 02:31 pm	Work Order Tasks Added	Kevin H.
05/11/2022 02:31 pm	Check-out 05/11/2022 02:27 pm	Kevin H.
05/11/2022 02:32 pm	Service Completed	Kevin H.
05/11/2022 02:32 pm	Updated status to Pending Approval	Kevin H.
05/11/2022 02:47 pm	Approved.	Chu H.
05/11/2022 02:47 pm	Updated status to Submitted for Invoicing	Chu H.
05/12/2022 02:57 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39368

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