DSI WebApp

W39431 Closed

Customer/Point of Contact:

Express Business Service
John Santos (671-633-4327)

Scheduled Date/Time:

05/26/2022, 03:57 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3001: 3CX Hosted Services

Rates:

3CX Hosted Services [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Pamela Alves

Date Signed:

05/26/2022

Work Requested

Re-provision IP Phone

Work Requested by: John Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reconfigured IP Phone's IP Address and Name via Phone Gateway. Tested outbound and inbound calls. Confirmed Phone can receive and make calls.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reconfigured IP Phone's IP Address and Name via Phone Gateway. Tested outbound and inbound calls. Confirmed Phone can receive and make calls.	Charles Rafanan	05/26/2022 04:03 pm	05/26/2022 04:20 pm	00:17

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/31/2022 11:26 am	Updated status to Closed	Jessica L.
05/31/2022 10:06 am	Updated status to Submitted for Invoicing	Chu H.
05/31/2022 10:06 am	Approved.	Chu H.
05/26/2022 04:35 pm	Updated status to Pending Approval	Charles R.
05/26/2022 04:35 pm	Service Completed	Charles R.
05/26/2022 04:34 pm	Check-out 05/26/2022 04:20 pm	Charles R.
05/26/2022 04:34 pm	Work Order Tasks Added	Charles R.
05/26/2022 04:34 pm	Updated status to Service Completed	Charles R.
05/26/2022 04:13 pm	Arrived 05/26/2022 04:03 pm	Charles R.
05/26/2022 04:09 pm	Customer Signature Posted	Charles R.
05/26/2022 04:04 pm	Check-in 05/26/2022 04:03 pm	Charles R.
05/26/2022 03:58 pm	Updated status to Scheduled	Kevin H.
05/26/2022 03:58 pm	Assigned: Charles Rafanan	Kevin H.
05/26/2022 03:58 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39431

Work Orders