DSI WebApp

W39478 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

06/10/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sureta San Nicolas

Date Signed:

06/10/2022

Work Requested

Deliver and setup workstation for Todd

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Delivered and setup Lenovo workstation for Todd Thompson. Connected workstation to Network domain. Setup Todd's Emails, emails are now syncing up to date. Installed Timeslip and Adobe Acrobat Reader. Installed Kyocera Printer to workstation. Test printed and confirmed printing works. Troubleshoot Kamahli's printing issue (Can't print in color). Reinstalled Kyocera printer driver and confirmed workstation can now print in color.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Delivered and setup Lenovo workstation for Todd Thompson. Connected workstation to Network domain. Setup Todd's Emails, emails are now syncing up to date. Installed Timeslip and Adobe Acrobat Reader. Installed Kyocera Printer to workstation. Test printed and confirmed printing works. Troubleshoot Kamahli's printing issue (Can't print in color). Reinstalled Kyocera printer driver and confirmed workstation can now print in color.	Charles Rafanan	06/10/2022 01:55 pm	06/10/2022 03:27 pm	01:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/10/2022 01:42 pm	Created workorder.	Kevin H.
06/10/2022 01:42 pm	Assigned: Charles Rafanan	Kevin H.
06/10/2022 01:42 pm	Updated status to Scheduled	Kevin H.
06/10/2022 01:55 pm	Check-in 06/10/2022 01:55 pm	Charles R.
06/10/2022 01:55 pm	Arrived 06/10/2022 01:55 pm	Charles R.
06/10/2022 03:19 pm	Customer Signature Posted	Charles R.
06/10/2022 03:34 pm	Updated status to Service Completed	Charles R.
06/10/2022 03:34 pm	Work Order Tasks Added	Charles R.
06/10/2022 03:34 pm	Check-out 06/10/2022 03:27 pm	Charles R.
06/10/2022 03:36 pm	Service Completed	Charles R.
06/10/2022 03:36 pm	Updated status to Pending Approval	Charles R.
06/12/2022 07:22 pm	Approved.	Chu H.
06/12/2022 07:22 pm	Updated status to Submitted for Invoicing	Chu H.
06/13/2022 09:42 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39478

Work Orders