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W39484   Closed

06/14/2022, 10:30 am   
Onsite
Service Contract
TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)
TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Sureta San Nicolas
06/14/2022

Work Requested

Troubleshoot Todd's email search issues
Work Requested by: Todd Thompson

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshooted Todd's email syncing and search issues. Reindexed Todd's Emails and changed to non- cache mode. Confirmed email are now sync and searching is working now. Installed 3cx phone app on todd's workstation. Confirmed app is working with no issues.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshooted Todd's email syncing and search issues. Reindexed Todd's Emails and changed to non- cache mode. Confirmed email are now sync and searching is working now. Installed 3cx phone app on todd's workstation. Confirmed app is working with no issues. Charles Rafanan
06/14/2022 10:10 am 06/14/2022 10:57 am 00:47

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/14/2022 09:00 am Created workorder. Kevin H.
06/14/2022 09:00 am Assigned: Charles Rafanan Kevin H.
06/14/2022 09:00 am Updated status to Scheduled Kevin H.
06/14/2022 10:10 am Check-in 06/14/2022 10:10 am Charles R.
06/14/2022 10:20 am Arrived 06/14/2022 10:20 am Charles R.
06/14/2022 10:53 am Customer Signature Posted Charles R.
06/14/2022 11:03 am Updated status to Service Completed Charles R.
06/14/2022 11:03 am Work Order Tasks Added Charles R.
06/14/2022 11:03 am Check-out 06/14/2022 10:57 am Charles R.
06/14/2022 11:05 am Service Completed Charles R.
06/14/2022 11:05 am Updated status to Pending Approval Charles R.
06/14/2022 12:17 pm Approved. Chu H.
06/14/2022 12:17 pm Updated status to Submitted for Invoicing Chu H.
06/14/2022 01:16 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W39484