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W39553 Closed

Customer/Point of Contact:

St. Lucy's Eye Clinic
Marjorie DeBenedictis (+1 (671) 687-7263)

Scheduled Date/Time:

07/14/2022, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

STLU.2001: St. Lucy's - Lenovo Server Project

Rates:

St. Lucy's - Lenovo Server Project [TOTAL ANNUAL HOURS: 29]

Remaining Hours:

29

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Teressa

Date Signed:

07/14/2022

Work Requested

Troubleshoot scanning issues.

Work Requested by: Marjorie DeBenedictis

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Recreate scan to network share folder settings on Brother printer. Perform test scans successfully. Enable JPG file scanning on HP LaserJet. Setup Brother printer profile on 2 front desk workstations to print double sided prints.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Recreate scan to network share folder settings on Brother printer. Perform test scans successfully. Enable JPG file scanning on HP LaserJet. Setup Brother printer profile on 2 front desk workstations to print double sided prints.	Kevin Hsueh	07/14/2022 01:29 pm	07/14/2022 02:18 pm	00:49

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/14/2022 12:53 pm	Created workorder.	Kevin H.
07/14/2022 12:53 pm	Assigned: Kevin Hsueh	Kevin H.
07/14/2022 12:53 pm	Updated status to Scheduled	Kevin H.
07/14/2022 01:30 pm	Check-in 07/14/2022 01:29 pm	Kevin H.
07/14/2022 01:30 pm	Arrived 07/14/2022 01:30 pm	Kevin H.
07/14/2022 02:01 pm	Customer Signature Posted	Kevin H.
07/14/2022 02:20 pm	Updated status to Service Completed	Kevin H.
07/14/2022 02:20 pm	Work Order Tasks Added	Kevin H.
07/14/2022 02:20 pm	Check-out 07/14/2022 02:18 pm	Kevin H.
07/14/2022 02:21 pm	Service Completed	Kevin H.
07/14/2022 02:21 pm	Updated status to Pending Approval	Kevin H.
07/18/2022 08:53 am	Approved.	Chu H.
07/18/2022 08:53 am	Updated status to Submitted for Invoicing	Chu H.
07/18/2022 04:43 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39553

Work Orders