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Customer/Point of Contact:

The Giving Tree
Maelonie Tamondong (671-671-989-8733)

Scheduled Date/Time:

07/29/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GVTR.5004: The Giving Tree - ActivPanel 65in Nickel Warranty, expires 07/2025

Rates:

The Giving Tree - ActivPanel 65in Nickel Warranty [TOTAL ANNUAL HOURS: 9]

Remaining Hours:

9

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

No

Print Name:

Date Signed:

troubleshoot panel at Giving Tree (Lotte) - user tried to use "owner" account and it is asking for pin

Work Requested by: Maelonie Tamondong

	Item	Serial Number	Notes

Re-flash firmware on Promethean Panel. Re-flash successful. Work with Em Cruz to set PIN on Owner profile.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Re-flash firmware on Promethean Panel. Re-flash successful. Work with Em Cruz to set PIN on Owner profile.	Kevin Hsueh	07/29/2022 02:08 pm	07/29/2022 02:53 pm	00:45

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
07/29/2022 10:29 am	Created workorder.	Kylene H.
07/29/2022 10:29 am	Assigned: Kevin Hsueh	Kylene H.
07/29/2022 10:29 am	Updated status to Scheduled	Kylene H.
07/29/2022 02:09 pm	Check-in 07/29/2022 02:08 pm	Kevin H.
07/29/2022 02:20 pm	Arrived 07/29/2022 02:20 pm	Kevin H.
07/29/2022 02:55 pm	Updated status to Service Completed	Kevin H.
07/29/2022 02:55 pm	Work Order Tasks Added	Kevin H.
07/29/2022 02:55 pm	Check-out 07/29/2022 02:53 pm	Kevin H.
07/29/2022 02:56 pm	Service Completed	Kevin H.
07/29/2022 02:56 pm	Updated status to Pending Approval	Kevin H.
07/29/2022 02:56 pm	No Signature: Jayson obtained signature on his work order	Kevin H.
08/01/2022 08:32 pm	Approved.	Chu H.
08/01/2022 08:32 pm	Updated status to Submitted for Invoicing	Chu H.
08/08/2022 03:09 pm	Updated status to Closed	Jessica L.

Filename
W39598