DSI WebApp

W39599 Closed

Customer/Point of Contact:

The Giving Tree
Maelonie Tamondong (671-671-989-8733)

Scheduled Date/Time:

07/29/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GVTR.5004: The Giving Tree - ActivPanel 65in Nickel Warranty, expires 07/2025

Rates:

The Giving Tree - ActivPanel 65in Nickel Warranty [TOTAL ANNUAL HOURS: 9]

Remaining Hours:

9

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Em Cruz

Date Signed:

07/29/2022

Work Requested

troubleshoot panel at The Giving Tree (Lotte) - user tried to access "owner" profile and it is asking for pin

Work Requested by: Maelonie Tamondong

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reflashed the software for the ActivPanel and had customer set pin for the admin account

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reflashed the software for the ActivPanel and had customer set pin for the admin account	Jayson Larot	07/29/2022 02:08 pm	07/29/2022 02:49 pm	00:41

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/29/2022 10:31 am	Created workorder.	Kylene H.
07/29/2022 10:31 am	Assigned: Jayson Larot	Kylene H.
07/29/2022 10:31 am	Updated status to Scheduled	Kylene H.
07/29/2022 02:08 pm	Check-in 07/29/2022 02:08 pm	Jayson L.
07/29/2022 02:21 pm	Arrived 07/29/2022 02:21 pm	Jayson L.
07/29/2022 02:48 pm	Customer Signature Posted	Jayson L.
07/29/2022 02:52 pm	Updated status to Service Completed	Jayson L.
07/29/2022 02:52 pm	Work Order Tasks Added	Jayson L.
07/29/2022 02:52 pm	Check-out 07/29/2022 02:49 pm	Jayson L.
07/29/2022 02:54 pm	Service Completed	Jayson L.
07/29/2022 02:54 pm	Updated status to Pending Approval	Jayson L.
08/01/2022 08:32 pm	Approved.	Chu H.
08/01/2022 08:32 pm	Updated status to Submitted for Invoicing	Chu H.
08/08/2022 03:10 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39599

Work Orders