DSI WebApp

W39644 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

08/16/2022, 08:15 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

08/16/2022

Work Requested

Troubleshoot internet and 3CX issues.

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

APC 1000 UPS not holding a charge. Move Network equipment power to main APC 1500 UPS. Confirmed APC 1500 UPS is holding a charge. APC 1000 UPS batteries need to be replaced. DSI to provide a quote for 2 quantity 12V 7Ah batteries.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	APC 1000 UPS not holding a charge. Move Network equipment power to main APC 1500 UPS. Confirmed APC 1500 UPS is holding a charge. APC 1000 UPS batteries need to be replaced. DSI to provide a quote for 2 quantity 12V 7Ah batteries.	Kevin Hsueh	08/16/2022 08:15 am	08/16/2022 09:05 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/16/2022 08:32 am	Created workorder.	Kevin H.
08/16/2022 08:32 am	Assigned: Kevin Hsueh	Kevin H.
08/16/2022 08:32 am	Updated status to Scheduled	Kevin H.
08/16/2022 08:35 am	Check-in 08/16/2022 08:15 am	Kevin H.
08/16/2022 08:35 am	Arrived 08/16/2022 08:35 am	Kevin H.
08/16/2022 08:59 am	Customer Signature Posted	Kevin H.
08/16/2022 09:07 am	Updated status to Service Completed	Kevin H.
08/16/2022 09:07 am	Work Order Tasks Added	Kevin H.
08/16/2022 09:07 am	Check-out 08/16/2022 09:05 am	Kevin H.
08/16/2022 09:08 am	Service Completed	Kevin H.
08/16/2022 09:08 am	Updated status to Pending Approval	Kevin H.
08/16/2022 10:56 am	Approved.	Chu H.
08/16/2022 10:56 am	Updated status to Submitted for Invoicing	Chu H.
08/16/2022 04:21 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39644

Work Orders