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W39644   Closed

08/16/2022, 08:15 am   
Onsite
Service Contract
TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)
TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Vanesssa Pinkney
08/16/2022

Work Requested

Troubleshoot internet and 3CX issues.
Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

APC 1000 UPS not holding a charge. Move Network equipment power to main APC 1500 UPS. Confirmed APC 1500 UPS is holding a charge. APC 1000 UPS batteries need to be replaced. DSI to provide a quote for 2 quantity 12V 7Ah batteries.
Work Completed Technician Check-in Check-out Actual Hrs
1 APC 1000 UPS not holding a charge. Move Network equipment power to main APC 1500 UPS. Confirmed APC 1500 UPS is holding a charge. APC 1000 UPS batteries need to be replaced. DSI to provide a quote for 2 quantity 12V 7Ah batteries. Kevin Hsueh
08/16/2022 08:15 am 08/16/2022 09:05 am 00:50

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
08/16/2022 08:32 am Created workorder. Kevin H.
08/16/2022 08:32 am Assigned: Kevin Hsueh Kevin H.
08/16/2022 08:32 am Updated status to Scheduled Kevin H.
08/16/2022 08:35 am Check-in 08/16/2022 08:15 am Kevin H.
08/16/2022 08:35 am Arrived 08/16/2022 08:35 am Kevin H.
08/16/2022 08:59 am Customer Signature Posted Kevin H.
08/16/2022 09:07 am Updated status to Service Completed Kevin H.
08/16/2022 09:07 am Work Order Tasks Added Kevin H.
08/16/2022 09:07 am Check-out 08/16/2022 09:05 am Kevin H.
08/16/2022 09:08 am Service Completed Kevin H.
08/16/2022 09:08 am Updated status to Pending Approval Kevin H.
08/16/2022 10:56 am Approved. Chu H.
08/16/2022 10:56 am Updated status to Submitted for Invoicing Chu H.
08/16/2022 04:21 pm Updated status to Closed Jessica L.

Attachments 1

Filename
W39644