DSI WebApp

W39673 Closed

Customer/Point of Contact:

Department of Public Health & Social Services
alicia guiking

Scheduled Date/Time:

08/24/2022, 11:14 am

Service Type:

Inhouse

Charge Type:

Warranty

Charge Code:

DSIG.0120: Warranty Service 2021

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Michael

Date Signed:

09/26/2022

Work Requested

troubleshoot tablet not scanning

Work Requested by: Alicia Guiking

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Worked with LKS to troubleshoot scanning issue. Verified the Thermal Scanner is now scanning for temperature.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Worked with LKS to troubleshoot scanning issue. Verified the Thermal Scanner is now scanning for temperature.	Jayson Larot	08/30/2022 04:00 pm	08/30/2022 05:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/24/2022 11:16 am	Created workorder.	Kylene H.
08/24/2022 11:16 am	Assigned: Jayson Larot	Kylene H.
08/24/2022 11:16 am	Updated status to Pending Schedule	Kylene H.
08/30/2022 05:21 pm	Check-in 08/30/2022 04:00 pm	Jayson L.
08/30/2022 05:23 pm	Updated status to Service Completed	Jayson L.
08/30/2022 05:23 pm	Work Order Tasks Added	Jayson L.
08/30/2022 05:23 pm	Check-out 08/30/2022 05:00 pm	Jayson L.
08/30/2022 05:24 pm	Service Completed	Jayson L.
08/30/2022 05:24 pm	Updated status to Pending Approval	Jayson L.
08/30/2022 05:24 pm	No Signature: inhouse Service	Jayson L.
09/01/2022 09:16 am	Approved.	Chu H.
09/01/2022 09:16 am	Updated status to Submitted for Invoicing	Chu H.
09/02/2022 03:26 pm	Updated status to Closed	Jessica L.
09/26/2022 02:28 pm	Customer Signature Posted	Kylene H.

Attachments 2

Filename
Items Received 08/24/2022 11:16 am
W39673

Work Orders