DSI WebApp

W39724 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

09/07/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

09/07/2022

Work Requested

Troubleshoot Mitch's Outlook Issues.

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mitch Outlook client flagging max pst size reached. Mitch pst size is 20GB, Outlook default max is 20GB. Increase max pst size allowed through registry. Restart Outlook and confirmed emails are now syncing.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mitch Outlook client flagging max pst size reached. Mitch pst size is 20GB, Outlook default max is 20GB. Increase max pst size allowed through registry. Restart Outlook and confirmed emails are now syncing.	Kevin Hsueh	09/07/2022 08:23 am	09/07/2022 09:02 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/07/2022 08:06 am	Created workorder.	Kevin H.
09/07/2022 08:06 am	Assigned: Kevin Hsueh	Kevin H.
09/07/2022 08:06 am	Updated status to Scheduled	Kevin H.
09/07/2022 08:23 am	Check-in 09/07/2022 08:23 am	Kevin H.
09/07/2022 08:28 am	Arrived 09/07/2022 08:28 am	Kevin H.
09/07/2022 08:50 am	Customer Signature Posted	Kevin H.
09/07/2022 09:03 am	Updated status to Service Completed	Kevin H.
09/07/2022 09:03 am	Work Order Tasks Added	Kevin H.
09/07/2022 09:03 am	Check-out 09/07/2022 09:02 am	Kevin H.
09/07/2022 09:04 am	Service Completed	Kevin H.
09/07/2022 09:04 am	Updated status to Pending Approval	Kevin H.
09/07/2022 11:09 am	Approved.	Chu H.
09/07/2022 11:09 am	Updated status to Submitted for Invoicing	Chu H.
09/07/2022 02:13 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39724

Work Orders